The effectiveness of a keystroke line in interactive tutorials

Authors:
Gwendolyn Campbell
Affiliations:
-
Venue:
ACM SIGCHI Bulletin
Year:
1988

Citing 5
Cited 0

Metaphor, computing systems, and active learning

International Journal of Man-Machine Studies - Ellis Horwood series in artificial intelligence
Training by exploration: facilitating the transfer of procedural knowledge through analogical reasoning

International Journal of Man-Machine Studies
What kind of minimal instruction manual is the most effective

CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Learning a word processing system with training wheels and guided exploration

CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Training wheels in a user interface

Communications of the ACM

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Abstract

Business software is becoming increasingly sophisticated and powerful. At the same time, these packages are being put into the hands of inexperienced computer users. A novice must acquire both a conceptual understanding of the program's potential, and the specific procedural knowledge necessary to utilize that potential. Without adequate training this can be a time consuming and frustrating, if not impossible, task.