The minimal manual

  • Authors:
  • John M. Carroll;Penny L. Smith-Kerker;James R. Ford;Sandra A. Mazur-Rimetz

  • Affiliations:
  • User Interface Institute, IBM Thomas J. Watson Research Center, Yorktown Heights, NY;Development Human Factors, IBM Austin Laboratory, Austin, TX;IBM Federal Systems Division Headquarters, Bethesda, MD;Micro Control Systems, Vernon, CT

  • Venue:
  • Human-Computer Interaction
  • Year:
  • 1987

Quantified Score

Hi-index 0.00

Visualization

Abstract

The Minimal Manual was designed to address difficulties people have with state-of-the-art self-instruction manuals in learning to use powerful computing devices. It is briefer; it helps learners to coordinate their attention between the system and the manual; it specifically trains error recognition and recovery; it better supports reference use after training. In two experiments, the Minimal Manual was shown to afford more efficient learning progress than an otherwise comparable, commercially developed self-instruction manual, and was superior in the specific areas predicted by its design.