Computer
What kind of minimal instruction manual is the most effective
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Learning to use word processors: problems and prospects
ACM Transactions on Information Systems (TOIS)
Reducing manual labor: An experimental analysis of learning aids for a text editor
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
A comparison of applications-based and construct-based training methods for dss generator software
A comparison of applications-based and construct-based training methods for dss generator software
An empirical study of web site navigation structures' impacts on web site usability
Decision Support Systems
Animated demonstrations and training wheels interfaces in a complex learning environment
Interacting with Computers
Design planning by end-user web developers
Journal of Visual Languages and Computing
Proactive Versus Multimodal Online Help: An Empirical Study
AH '08 Proceedings of the 5th international conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Effectiveness and usability of an online help agent embodied as a talking head
ICMI '08 Proceedings of the 10th international conference on Multimodal interfaces
The worked-example effect: Not an artefact of lousy control conditions
Computers in Human Behavior
Enhancements to Online Help: Adaptivity and Embodied Conversational Agents
UAHCI '09 Proceedings of the 5th International on ConferenceUniversal Access in Human-Computer Interaction. Part II: Intelligent and Ubiquitous Interaction Environments
The micro-structure of use of help
Proceedings of the 27th ACM international conference on Design of communication
The macro-structure of use of help
Proceedings of the 27th ACM international conference on Design of communication
Why are macros not used? A brief review and an approach for improving training
Computers & Education
Proceedings of the eighteenth ACM SIGSOFT international symposium on Foundations of software engineering
Exploratory inspection—a user-based learning method for improving open source software usability
Journal of Software Maintenance and Evolution: Research and Practice
Usage of and satisfaction with online help vs. search engines for aid in software use
Proceedings of the 29th ACM international conference on Design of communication
Information Systems Frontiers
How Older Adults Learn to Use Mobile Devices: Survey and Field Investigations
ACM Transactions on Accessible Computing (TACCESS)
Community enhanced tutorials: improving tutorials with multiple demonstrations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 12th International Conference on Interaction Design and Children
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The Minimal Manual was designed to address difficulties people have with state-of-the-art self-instruction manuals in learning to use powerful computing devices. It is briefer; it helps learners to coordinate their attention between the system and the manual; it specifically trains error recognition and recovery; it better supports reference use after training. In two experiments, the Minimal Manual was shown to afford more efficient learning progress than an otherwise comparable, commercially developed self-instruction manual, and was superior in the specific areas predicted by its design.