Effects of attitude and task complexity on microcomputer text-editing
Journal of Computer Based Instruction
Interfacing thought: cognitive aspects of human-computer interaction
Interfacing thought: cognitive aspects of human-computer interaction
Learning a word processing system with training wheels and guided exploration
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Training wheels in a user interface
Communications of the ACM
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
A critical assessment of the minimalist approach to documentation
SIGDOC '92 Proceedings of the 10th annual international conference on Systems documentation
Graphical user interfaces and ease of use: some myths examined
SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations
ACM Transactions on Computer-Human Interaction (TOCHI)
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This study compared guided exploration training and instruction- based training as methods of learning to use a word processing system. User learning preferences and attitudes toward computers were also assessed. Seventy five computer-naive people learned basic word processing functions in two training sessions. Post- training performance and knowledge tests were then administered. Guided exploration proved to be more effective than the instruction-based method. There is evidence for the potential benefit of matching training techniques to user learning preferences.