Word processing techniques and user learning preferences
ACM SIGCHI Bulletin
The Nurnberg funnel: designing minimalist instruction for practical computer skill
The Nurnberg funnel: designing minimalist instruction for practical computer skill
Proceedings of the third international conference on human-computer interaction on Designing and using human-computer interfaces and knowledge based systems (2nd ed.)
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Smalltalk scaffolding: a case study of minimalist instruction
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A view matcher for learning Smalltalk
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An evaluation of animated demonstrations of learning computer-based tasks
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The minimal manual: is less really more?
International Journal of Man-Machine Studies
Comparative usability evaluation: critical incidents and critical threads
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making use: a design representation
Communications of the ACM
What kind of minimal instruction manual is the most effective
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Learning a word processing system with training wheels and guided exploration
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
The Psychology of How Novices Learn Computer Programming
ACM Computing Surveys (CSUR)
Learning to program in another language
INTERACT '90 Proceedings of the IFIP TC13 Third Interational Conference on Human-Computer Interaction
A comparison of applications-based and construct-based training methods for dss generator software
A comparison of applications-based and construct-based training methods for dss generator software
Promoting universal usability with multi-layer interface design
CUU '03 Proceedings of the 2003 conference on Universal usability
dg.o '03 Proceedings of the 2003 annual national conference on Digital government research
Exploratory inspection—a user-based learning method for improving open source software usability
Journal of Software Maintenance and Evolution: Research and Practice
Creating contextual help for GUIs using screenshots
Proceedings of the 24th annual ACM symposium on User interface software and technology
A user interaction model based on the principle of polyrepresentation
Proceedings of the 4th workshop on Workshop for Ph.D. students in information & knowledge management
Journal of the American Society for Information Science and Technology
Steptorials: mixed-initiative learning of high-functionality applications
Proceedings of the 19th international conference on Intelligent User Interfaces
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This research addresses two issues in the domain of computer training (1) whether learners are able to use exploration-based practice methods effectively to learn to use software and (2) whether some minimal computing background is necessary to be successful with minimalist training and exploration practice. An empirical study was carried out to compare exploration, exercises, and a combined format consisting of an exercise followed by exploration. Subjects of both high and low computer experience were included in the study. It was thought that the combined format might lead to superior training outcomes because it would both structure learning through an exercise and allow learners to go beyond the simple procedures in the training manual through exploration. The results showed that the performance of the low-experience subjects at test did not differ based on the type of practice. However, high-experience subjects who were trained using exercises or the combined format did significantly better than those trained using exploration alone. The similarity of performance of subjects in the exercise and combined practice conditions suggests that the exercise component of the practice explains their success.