International Journal of Man-Machine Studies
Designing the user interface (2nd ed.): strategies for effective human-computer interaction
Designing the user interface (2nd ed.): strategies for effective human-computer interaction
Apple guide: a case study in user-aided design of online help
CHI '95 Conference Companion on Human Factors in Computing Systems
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Communications of the ACM
An evaluation of a multiple interface design solution for bloated software
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Promoting universal usability with multi-layer interface design
CUU '03 Proceedings of the 2003 conference on Universal usability
The role of metadata in the statistical knowledge network: an emerging research agenda
Social Science Computer Review
iLayer: MLD in an operating system interface
Proceedings of the working conference on Advanced visual interfaces
NetLens: iterative exploration of content-actor network data
Information Visualization
A solution to interface evolution issues: the multi-layer interface
CHI '08 Extended Abstracts on Human Factors in Computing Systems
A design framework exploratory geovisualization in epidemiology
Information Visualization
Interface multi-layer et processus d'évolution des systèmes interactifs en activité critique
IHM '07 Proceedings of the 19th International Conference of the Association Francophone d'Interaction Homme-Machine
Bridging Software Evolution's Gap: The Multilayer Concept
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Implications of Graphics on Usability and Accessibility for the Voter
VOTE-ID '09 Proceedings of the 2nd International Conference on E-Voting and Identity
Guiding the designer: A radar diagram process for applications with multiple layers
Interacting with Computers
Requirement analysis of the portal site serving distributed climate data for e-science
Proceedings of the 2007 conference on Human interface: Part II
Structural approach to design user interface
Computers in Industry
The communicative functions of animation in user interfaces
Proceedings of the 29th ACM international conference on Design of communication
Creating contextual help for GUIs using screenshots
Proceedings of the 24th annual ACM symposium on User interface software and technology
Co-designing an e-health tutorial for older adults
Proceedings of the 2012 iConference
Tackling the acceptability of freely optimized keyboard layout
ICCHP'12 Proceedings of the 13th international conference on Computers Helping People with Special Needs - Volume Part II
Breaking psychological barrier toward changes: two experiences
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: design methods, tools, and interaction techniques for eInclusion - Volume Part I
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We are investigating new ways to help users learn to use public access interactive tools, in particular for the visual exploration of government statistics. Our work led to a series of interfaces using multi-layered design and a new help method called Integrated Initial Guidance. Multi-layer designs structure an interface so that a simpler interface is available for users to get started and more complex features are accessed as users move through the more advanced layers. Integrated Initial Guidance provides help within the working interface, right at the start of the application. Using the metaphor of "sticky notes" overlaid on top of the functional interface locates the main widgets, demonstrates their manipulation, and explains the resulting actions using preset animation of the interface. Usability testing with 12 participants led to refined designs and guidelines for the design of Integrated Initial Guidance interfaces.