Learning to use a word processor: by doing, by thinking, and by knowing
Human factors in computer systems
Novice mistakes: are the folk wisdoms correct?
Communications of the ACM
Effects of decision support training and cognitive style on decision process attributes
Journal of Management Information Systems
Organizational factors affecting the success of end-user computing
Journal of Management Information Systems
Linking mechanism supporting end-user computing
SIGCPR '85 Proceedings of the twenty-first annual conference on Computer personnel research
Factors of success for end-user computing
Communications of the ACM
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
End-user computing: a research framework for investigating the training/learning process
Human factors in management information systems
Training for end-user computing: are basic abilities enough for learning?
SIGCPR '86 Proceedings of the twenty-second annual computer personnel research conference on Computer personnel research conference
Guest Editor's Introduction: An Applied Psychology of the User
ACM Computing Surveys (CSUR)
The Psychology of How Novices Learn Computer Programming
ACM Computing Surveys (CSUR)
A learning model of information systems: the effects of orienting materials, ability, expectations, and experience on performance, usage, and attitudes (advance, cognitive organizers, office automation, electronic mail, computers)
Conceptual models in training novice users of computer systems: effectiveness of abstract vs. analogical models and influence of individual differences
A comparison of applications-based and construct-based training methods for dss generator software
A comparison of applications-based and construct-based training methods for dss generator software
Training novice users of computer systems: the roles of the computer interface, training methods, and learner characteristics
Issues in cognitive and social ergonomics: from our house to bauhaus
Human-Computer Interaction
Novice LISP errors: undetected losses of information from working memory
Human-Computer Interaction
Learning to use a text editor: some learner characteristics that predict success
Human-Computer Interaction
Individual differences and conceptual models in training novice users
Human-Computer Interaction
Management control of end-user computing a description of research in progress
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
Is the effectiveness of formal end-user software training a mirage?
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
The interaction between end user computing and task characteristics: an exploratory study
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
The management of end-user computing: status and directions
ACM Computing Surveys (CSUR)
SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations
The assessment of end-user training needs
Communications of the ACM
Champagne training on a beer budget
Communications of the ACM
Social influence and end-user training
Communications of the ACM
The use of information technology to enhance management school education: a theoretical view
MIS Quarterly - Special issue on IS curricula and pedagogy
Training pre-assessment: is it feasible?
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
From needs assessment to outcomes: managing the training of information systems professionals
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
Microcomputer playfulness: stable or dynamic trait?
ACM SIGMIS Database
The role of training in preparing end users to learn new but similar software packages
SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research
SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research
Trends in end-user training: a research agenda
SIGCPR '98 Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research
Re-conceptualizing IT training for the workforce of the future
SIGCPR '98 Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research
The role of conceptual models in formal software training
SIGCPR '98 Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research
SIGCPR '98 Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research
Evaluation of Intranet-based end-user training
ICIS '99 Proceedings of the 20th international conference on Information Systems
The effect of student attributes on success in programming
Proceedings of the 6th annual conference on Innovation and technology in computer science education
Factors influencing the formation of a user's perceptions and use of a DSS software innovation
ACM SIGMIS Database - Special issue on adoption, diffusion, and infusion of IT
Internet interface design: e-commerce and the user
Internet management issues
Critical Success Factors for Web-Based Organizational IT Training Systems
ICWL '02 Proceedings of the First International Conference on Advances in Web-Based Learning
Web Site Interface Design: External and Internal Factors
OHS-6/SC-2 Proceedings of the 6th International Workshop and 2nd International Workshop on Open Hypertext Systems and Structural Computing
ERP training strategies: conceptual training and the formation of accurate mental models
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
Advanced topics in end user computing
Measures of perceived end-user computing skills
Information and Management
Personal and situational factors as predictors of end user performance
Advanced topics in end user computing
A three-tier technology training strategy in a dynamic business environment
Advanced topics in end user computing
Advanced topics in end user computing
A process for post-implementation IT benchmarking
Information and Management
Advanced topics in information resources management
Learning and collaboration across generations in a community
Communities and technologies
Conceptual frameworks in practice: evaluating end-user training strategy in an organization
Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment
International Journal of Human-Computer Studies
End-user training methods: what we know, need to know
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
Differential social attributions toward computing technology: An empirical investigation
International Journal of Human-Computer Studies
User interface consistency across end-user applications: the effects on mental models
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
An empirical study of factors affecting software package selection
Journal of Management Information Systems
Effects of interface style on user perceptions and behavioral intention to use computer systems
Computers in Human Behavior
A Longitudinal Field Study of Training Practices in a Collaborative Application Environment
Journal of Management Information Systems
Using a style-based ant colony system for adaptive learning
Expert Systems with Applications: An International Journal
System deep usage in post-acceptance stage: a literature review and a new research framework
International Journal of Business Information Systems
Enablers of enterprise systems training success an exploratory investigation
International Journal of Business Information Systems
International Journal of Information Systems and Change Management
Self-regulated learning strategies and software training
Information and Management
An attribute-based ant colony system for adaptive learning object recommendation
Expert Systems with Applications: An International Journal
Design of a Competency-Based Instrument for Measuring End-User e-Business Capability
Computer Supported Cooperative Work in Design IV
An Evaluation System for End-User Computing Capability in a Computing Business Environment
IEICE - Transactions on Information and Systems
Study on Adaptive Computer-Assisted Instruction for In-Service Training
AMT '09 Proceedings of the 5th International Conference on Active Media Technology
Do I matter?: the impact of individual differences on training process
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
End-user training methods: what we know, need to know
ACM SIGMIS Database
A context-aware adaptive learning system using agents
Expert Systems with Applications: An International Journal
Learning styles and end-user training: a first step
MIS Quarterly
Connecting IT Services Operations to Services Marketing Practices
Journal of Management Information Systems
International Journal of Information Management: The Journal for Information Professionals
Research issues of Internet-integrated cognitive style
Computers in Human Behavior
Technology Acceptance and Performance: An Investigation into Requisite Knowledge
Information Resources Management Journal
Information Resources Management Journal
End User Security Training for Identification and Access Management
Journal of Organizational and End User Computing
Social Networks and Organizational Performance: Exploring the Quality of Domain Knowledge Sources
International Journal of Knowledge Management
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The importance of effective training in ensuring the success of end-user computing (EUC) has been emphasized by several researchers in information systems. A vast amount of evidence from research in related areas such as educational psychology suggests that individual differences, such as learning style, may affect users learning about a new EUC software package. This article reports the findings of a series of studies that examine the influence of a novice's learning style in learning typical EUC tools such as spreadsheets and electronic mail. A consistent pattern of findings emerges that indicates that learning modes is an important predictor of learning performance, both by itself and in interaction with training methods. The findings suggest that in the design of training, it is essential to match training methods to individual difference variables. Based on these findings, guidelines are recommended for IS professionals involved in EUC training and further research directions are discussed.