Measures of perceived end-user computing skills

  • Authors:
  • Gholamreza Torkzadeh;Jungwoo Lee

  • Affiliations:
  • Department of MIS, College of Business, University of Nevada, Maryland Parkway, Box 456034, Las Vegas, NV;Graduate School of Information, Yonsei University, Seoul, South Korea

  • Venue:
  • Information and Management
  • Year:
  • 2003

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Abstract

Effective use of information technology (IT) is considered a major determinant of economic growth, competitive advantage, productivity, and even personal competency. End-user computing (EUC) skills influence how well this IT is used by the individuals within organizations. This article reports on the development of an instrument for measuring perceived end-user computing skills. Using a survey of 282 respondents, we conducted a factor analysis and propose a 12-item instrument that measures end-user computing knowledge and ability. Reliability and validity of the instrument is presented. The instrument's theoretical and practical applications are discussed.