The role of training in preparing end users to learn new but similar software packages

  • Authors:
  • Lorne Olfman;Conrad Shayo

  • Affiliations:
  • Programs in Information Science, Claremont Graduate School, Claremont, CA;Information and Decision Sciences, California State University, San Bernardino, CA

  • Venue:
  • SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research
  • Year:
  • 1997

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Abstract