Why do some people have more difficulty learning to use an information retrieval system than others?
SIGIR '87 Proceedings of the 10th annual international ACM SIGIR conference on Research and development in information retrieval
An experiment in teaching online searching to college students
SIGDOC '91 Proceedings of the 9th annual international conference on Systems documentation
Search improvement via automatic query reformulation
ACM Transactions on Information Systems (TOIS) - Special issue on research and development in information retrieval
Design and functions of DUO: the first Italian academic OPAC
SAC '92 Proceedings of the 1992 ACM/SIGAPP Symposium on Applied computing: technological challenges of the 1990's
Users' models of the information space: the case for two search models
SIGIR '95 Proceedings of the 18th annual international ACM SIGIR conference on Research and development in information retrieval
End-user training: an empirical study comparing on-line practice methods
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
The role of training in preparing end users to learn new but similar software packages
SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research
Graphical query specification and dynamic result previews for a digital library
Proceedings of the 11th annual ACM symposium on User interface software and technology
Analysis of student Web browsing behavior: implications for designing and evaluating Web sites
Proceedings of the 16th annual international conference on Computer documentation
A computing research repository: why not solve the problems first?
ACM Journal of Computer Documentation (JCD)
Information Therapy in Digital Libraries
ICADL '02 Proceedings of the 5th International Conference on Asian Digital Libraries: Digital Libraries: People, Knowledge, and Technology
An Analysis of Usage of a Digital Library
ECDL '98 Proceedings of the Second European Conference on Research and Advanced Technology for Digital Libraries
BiblioMapper: A Cluster-Based Information Visualization Technique
INFOVIS '98 Proceedings of the 1998 IEEE Symposium on Information Visualization
ERP training strategies: conceptual training and the formation of accurate mental models
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
Advanced topics in end user computing
Kaleidoquery: a visual query language for object databases
AVI '98 Proceedings of the working conference on Advanced visual interfaces
Navigational tools in hypertext information retrieval frames and an expandable table of contents
Computing information technology
The study of user behavior on information retrieval systems
ACM SIGCUE Outlook
Evidence-based practice in search interface design
Journal of the American Society for Information Science and Technology
Visualisation improves the usability of voice-operated mobile phone services
International Journal of Human-Computer Studies
User interface consistency across end-user applications: the effects on mental models
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Journal of the American Society for Information Science and Technology
How it works: a field study of non-technical users interacting with an intelligent system
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Information Processing and Management: an International Journal
Web search strategies: The influence of Web experience and task type
Information Processing and Management: an International Journal
The influence of mental models on undergraduate students' searching behavior on the Web
Information Processing and Management: an International Journal
ACM Transactions on Computer-Human Interaction (TOCHI)
Expertise in a computer operating system: conceptualization and performance
Human-Computer Interaction
Undergraduate students' mental models of the Web as an information retrieval system
Journal of the American Society for Information Science and Technology
Insight into interface design of web-based case-based reasoning retrieval systems
Expert Systems with Applications: An International Journal
23rd French Speaking Conference on Human-Computer Interaction
The impact of task complexity on people's mental models of MedlinePlus
Information Processing and Management: an International Journal
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
Designing usable interfaces with cultural dimensions
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
Technology Acceptance and Performance: An Investigation into Requisite Knowledge
Information Resources Management Journal
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