International Journal of Man-Machine Studies
Usability assessment for the office: methodological choices and their implications
Psychological issues of human-computer interaction in the work place
Making the transition from print to electronic encyclopaedias: adapation of mental models
International Journal of Man-Machine Studies
Information retrieval using a hypertext-based help system
SIGIR '89 Proceedings of the 12th annual international ACM SIGIR conference on Research and development in information retrieval
System demands on mental models for a fulltext database
International Journal of Man-Machine Studies
Information filtering and information retrieval: two sides of the same coin?
Communications of the ACM - Special issue on information filtering
Information seeking in electronic environments
Information seeking in electronic environments
Applying case-based reasoning: techniques for enterprise systems
Applying case-based reasoning: techniques for enterprise systems
International Journal of Human-Computer Studies - Special issue: 1969-1999, the 30th anniversary
Users' interaction with World Wide Web resources: an exploratory study using a holistic approach
Information Processing and Management: an International Journal
Cognitive style and on-line database search experience as predictors of web search performance
Journal of the American Society for Information Science - Special topic issue: individual differences in virtual environments
Assessment of the effects of user characteristics on mental models of information retrieval systems
Journal of the American Society for Information Science and Technology
Transparent Queries: investigation users' mental models of search engines
Proceedings of the 24th annual international ACM SIGIR conference on Research and development in information retrieval
Information Tasks: Toward a User-Centered Approach to Information Systems
Information Tasks: Toward a User-Centered Approach to Information Systems
The influence of mental models and goals on search patterns during web interaction
Journal of the American Society for Information Science and Technology
Insight into interface design of web-based case-based reasoning retrieval systems
Expert Systems with Applications: An International Journal
Brookes equation: The basis for a qualitative characterization of information behaviours
Journal of Information Science
Integrating both Wikis and XML with case bases to facilitate case base development and maintenance
Expert Systems with Applications: An International Journal
Efficient electronic navigation: A metaphorical question?
Interacting with Computers
23rd French Speaking Conference on Human-Computer Interaction
Improving user experience with case-based reasoning systems using text mining and Web 2.0
Expert Systems with Applications: An International Journal
Deriving knowledge representation guidelines by analyzing knowledge engineer behavior
Decision Support Systems
What would 'google' do? users' mental models of a digital library search engine
TPDL'12 Proceedings of the Second international conference on Theory and Practice of Digital Libraries
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This paper reportes a study that investigated the effects of conceptual description and search practice on users' mental models and information seeking in a case-based reasoning retrieval (CBR) system with a best match search mechanism. This study also found examined how the presence of a mental model affects the users' search performance and satisfaction in this system. The results of this study revealed that the conceptual description and search practice treatments do not have significantly different effects on the types of user's mental models, search correctness, and search satisfaction. However, the search practice group spent significantly less time than the conceptual description group in finding the results. Qualitative analysis for the subjects' post mental models revealed that subjects in the conceptual description group seem to have more complete mental models of the best match system than those in the search practice group. This study also that subjects with the best match mental models have significantly higher search correctness and search result satisfaction than subjects without the best match mental models. However, the best match mental models do not guarantee less search time in finding the results. This study did not find a significant correlation among search time, search correctness and search satisfaction. The study concludes with suggestions for future research and implications for system developers who are interested in CBR retrieval systems.