The visual display of quantitative information
The visual display of quantitative information
Human-computer interaction: a multidisciplinary approach
Human-computer interaction: a multidisciplinary approach
Improved browsable displays for online subject access
Information Technology and Libraries
A re-examination of relevance: toward a dynamic, situational definition
Information Processing and Management: an International Journal
Principles and guidelines in software user interface design
Principles and guidelines in software user interface design
Mental models: concepts for human-computer interaction research
International Journal of Man-Machine Studies
Characterizing browsing strategies in the World-Wide Web
Proceedings of the Third International World-Wide Web conference on Technology, tools and applications
Information seeking in electronic environments
Information seeking in electronic environments
Why are online catalogs still hard to use?
Journal of the American Society for Information Science - Special issue: current research in online public access systems
User goals on an online public access catalog
Journal of the American Society for Information Science - Special issue: current research in online public access systems
Failure analysis of subject searches in a test of a new design for subject access to online catalogs
Journal of the American Society for Information Science - Special issue: current research in online public access systems
Known-item searching on the World Wide Web
Internet Reference Services Quarterly
What are they doing with the Internet study?: A study of user information seeking behaviors
Internet Reference Services Quarterly
Fourth generation hypermedia: some missing links for the World Wide Web
International Journal of Human-Computer Studies - Special issue: World Wide Web usability
How people revisit web pages: empirical findings and implications for the design of history systems
International Journal of Human-Computer Studies - Special issue: World Wide Web usability
Journal of the American Society for Information Science
Children's Internet searching on complex problems: performance and process analyses
Journal of the American Society for Information Science - Special issue on user-centered cooperative systems
Library Hi Tech - Special issue: the best library-related Web sites
Users' criteria for relevance evaluation: a cross-situational comparison
Information Processing and Management: an International Journal
A visit to the information mall: Web searching behavior of high school students
Journal of the American Society for Information Science - Special topic issue: youth issues in information science
Internet browsing and searching: user evaluations of category map and concept space techniques
Journal of the American Society for Information Science - Special topic issue: artificial intelligence techniques for emerging information systems applications
Children's relevance criteria and information seeking on electronic resources
Journal of the American Society for Information Science
Journal of the American Society for Information Science
Encounters with the OPAC: on-line searching in public libraries
Journal of the American Society for Information Science
Users' interaction with World Wide Web resources: an exploratory study using a holistic approach
Information Processing and Management: an International Journal
Cognitive style and on-line database search experience as predictors of web search performance
Journal of the American Society for Information Science - Special topic issue: individual differences in virtual environments
Differences between novice and experienced users in searching information on the World Wide Web
Journal of the American Society for Information Science - Special topic issue: individual differences in virtual environments
The Web as a classroom resource: reactions from the users
Journal of the American Society for Information Science
Journal of the American Society for Information Science
Transaction log analysis online catalogs
SIGIR '83 Proceedings of the 6th annual international ACM SIGIR conference on Research and development in information retrieval
Interactive System Design
Online Retrieval: A Dialogue of Theory and Practice
Online Retrieval: A Dialogue of Theory and Practice
Using Online Catalogs: A Nationwide Survey
Using Online Catalogs: A Nationwide Survey
Mental models and problem solving in using a calculator
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Facing and bridging gaps in Web searching
Information Processing and Management: an International Journal
Information Processing and Management: an International Journal
Variability of user interaction with multi-platform news feeds
Proceedings of the 44th annual Southeast regional conference
Journal of the American Society for Information Science and Technology
The impact of time constraints on Internet and Web use: Research Articles
Journal of the American Society for Information Science and Technology
Mental models: a theoretical overview and preliminary study
Journal of Information Science
Information Processing and Management: an International Journal
The influence of mental models on undergraduate students' searching behavior on the Web
Information Processing and Management: an International Journal
ACM Transactions on Computer-Human Interaction (TOCHI)
Undergraduate students' mental models of the Web as an information retrieval system
Journal of the American Society for Information Science and Technology
Facing and bridging gaps in Web searching
Information Processing and Management: an International Journal
Information Processing and Management: an International Journal
Online design for bilingual civil society: a Welsh perspective
Interacting with Computers
Journal of the American Society for Information Science and Technology
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Conceptualizing institutional repositories: using co-discovery to uncover mental models
Proceedings of the third symposium on Information interaction in context
Uncertainty in information seeking and retrieval: A study in an academic environment
Information Processing and Management: an International Journal
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: users and applications - Volume Part IV
Mental models: have users' mental models of web search engines improved in the last ten years?
EPCE'11 Proceedings of the 9th international conference on Engineering psychology and cognitive ergonomics
23rd French Speaking Conference on Human-Computer Interaction
The impact of task complexity on people's mental models of MedlinePlus
Information Processing and Management: an International Journal
What would 'google' do? users' mental models of a digital library search engine
TPDL'12 Proceedings of the Second international conference on Theory and Practice of Digital Libraries
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This article reports on a study that uses a new analysis and display tool to examine the influences of understanding the system and goals on end-user Internet searching. Thirty-one public library users were observed searching the Web and/or a Web-based on-line catalog. The study identified four user categories, distinguished by the number of search approaches employed. These included linking, use of search engines, URL use, on-line catalog searching, and searching within a specific Web-site domain. Results conclude that experience and motivation, elements of situational goals and mental models, work in tandem to determine search approaches, Web sites visited, and sources used. People who sought information for job-related or educational purposes were highly motivated. Thus, they were persistent. Those who had a great deal of Internet experience used an array of tools; while those with immature mental models of the Internet relied more heavily on the Web on-line catalog or off-line sources. People seeking information for recreational or personal use were not highly motivated. Whether experienced or not, they relied on serendipity, linking, and other tasks that were not cognitively overbearing. When searching became too difficult, they abandoned the Internet as an information source.