Encounters with the OPAC: on-line searching in public libraries

The influence of mental models and goals on search patterns during web interaction

Journal of the American Society for Information Science and Technology

Do nondomain experts enlist the strategies of domain experts?

Journal of the American Society for Information Science and Technology

Detecting and supporting known item queries in online public access catalogs

Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries

Readers' search strategies for accessing books in public libraries

Proceedings of the 4th Information Interaction in Context Symposium