A behavioral approach to information retrieval system design
Journal of Documentation
Encounters with the OPAC: on-line searching in public libraries
Journal of the American Society for Information Science
Real life, real users, and real needs: a study and analysis of user queries on the web
Information Processing and Management: an International Journal
Searching the Web: the public and their queries
Journal of the American Society for Information Science and Technology
Domain-specific search strategies for the effective retrieval of healthcare and shopping information
CHI '02 Extended Abstracts on Human Factors in Computing Systems
The Extreme Searcher's Guide to Web Search Engines: A Handbook for the Serious Searcher
The Extreme Searcher's Guide to Web Search Engines: A Handbook for the Serious Searcher
Information Retrieval
Using Subject Headings for Online Retrieval: Theory, Practice, and Potential
Using Subject Headings for Online Retrieval: Theory, Practice, and Potential
Z39.50: The User''s Perspective
Z39.50: The User''s Perspective
Journal of the American Society for Information Science and Technology
Instruments of cognition: use of citations and web links in online teaching materials
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
Twenty-five years of end-user searching, Part 1: Research findings
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
Twenty-five years of end-user searching, Part 2: Future research directions
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
A novel approach for assisting teachers in analyzing student web-searching behaviors
Computers & Education
Adaptive search suggestions for digital libraries
ICADL'07 Proceedings of the 10th international conference on Asian digital libraries: looking back 10 years and forging new frontiers
Evaluation of an adaptive search suggestion system
ECIR'2010 Proceedings of the 32nd European conference on Advances in Information Retrieval
Role of domain knowledge in developing user-centered medical-image indexing
Journal of the American Society for Information Science and Technology
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
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User studies demonstrate that nondomain experts do not use the same information-seeking strategies as domain experts. Because of the transformation of integrated library systems into Information Gateways in the late 1990s, both nondomain experts and domain experts have had available to them the wide range of information-seeking strategies in a single system. This article describes the results of a study to answer three research questions: (1) do nondomain experts enlist the strategies of domain experts? (2) if they do, how did they learn about these strategies? and (3) are they successful using them? Interviews, audio recordings, screen captures, and observations were used to gather data from 14 undergraduate students who searched an academic library's Information Gateway. The few times that the undergraduates in this study enlisted search strategies that were characteristic of domain experts, it usually took perseverance, trial-and-error, serendipity, or a combination of all three for them to find useful information. Although this study's results provide no compelling reasons for systems to support features that make domain-expert strategies possible, there is need for system features that scaffold nondomain experts from their usual strategies to the strategies characteristic of domain experts.