International Journal of Man-Machine Studies
Making the transition from print to electronic encyclopaedias: adapation of mental models
International Journal of Man-Machine Studies
System demands on mental models for a fulltext database
International Journal of Man-Machine Studies
User misconceptions of information retrieval systems
International Journal of Man-Machine Studies
Wayfinding in an electronic database: the relative importance of navigational cues vs. mental models
Information Processing and Management: an International Journal
Users' interaction with World Wide Web resources: an exploratory study using a holistic approach
Information Processing and Management: an International Journal
A diagnosis of beginning programmers' misconceptions of BASIC programming statements
Communications of the ACM
Transparent Queries: investigation users' mental models of search engines
Proceedings of the 24th annual international ACM SIGIR conference on Research and development in information retrieval
Journal of the American Society for Information Science and Technology
Level of experience in text-editing: the role of mental representations on performance
Selected papers of the 8th Interdisciplinary Workshop on Informatics and Psychology: Mental Models and Human-Computer Interaction 2
The influence of mental models and goals on search patterns during web interaction
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
Learning text editor semantics by analogy
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Search engines and how students think they work
Proceedings of the 28th annual international ACM SIGIR conference on Research and development in information retrieval
Students' Mental Models of the Internet and Their Didactical Exploitation in Informatics Education
Education and Information Technologies
Journal of the American Society for Information Science and Technology
The influence of mental models on undergraduate students' searching behavior on the Web
Information Processing and Management: an International Journal
The influence of mental models on undergraduate students' searching behavior on the Web
Information Processing and Management: an International Journal
Journal of the American Society for Information Science and Technology
The adoption of university library Web site resources: A multigroup analysis
Journal of the American Society for Information Science and Technology
Conceptualizing institutional repositories: using co-discovery to uncover mental models
Proceedings of the third symposium on Information interaction in context
Mental models: have users' mental models of web search engines improved in the last ten years?
EPCE'11 Proceedings of the 9th international conference on Engineering psychology and cognitive ergonomics
The impact of task complexity on people's mental models of MedlinePlus
Information Processing and Management: an International Journal
What would 'google' do? users' mental models of a digital library search engine
TPDL'12 Proceedings of the Second international conference on Theory and Practice of Digital Libraries
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This study explored undergraduate students' mental models of the Web as an information retrieval system. Mental models play an important role in people's interaction with information systems. Better understanding of people's mental models could inspire better interface design and user instruction. Multiple data-collection methods, including questionnaire, semistructured interview, drawing, and participant observation, were used to elicit students' mental models of the Web from different perspectives, though only data from interviews and drawing descriptions are reported in this article. Content analysis of the transcripts showed that students had utilitarian rather than structural mental models of the Web. The majority of participants saw the Web as a huge information resource where everything can be found rather than an infrastructure consisting of hardware and computer applications. Students had different mental models of how information is organized on the Web, and the models varied in correctness and complexity. Students' mental models of search on the Web were illustrated from three points of view: avenues of getting information, understanding of search engines' working mechanisms, and search tactics. The research results suggest that there are mainly three sources contributing to the construction of mental models: personal observation, communication with others, and class instruction. In addition to structural and functional aspects, mental models have an emotional dimension. © 2008 Wiley Periodicals, Inc.