Using information scent to model user information needs and actions and the Web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User web browsing characteristics using palm handhelds for information retrieval
IPCC/SIGDOC '00 Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork
The influence of mental models and goals on search patterns during web interaction
Journal of the American Society for Information Science and Technology
Workshop on navigation in electronic worlds
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
SNIF-ACT: a model of information foraging on the world wide web
UM'03 Proceedings of the 9th international conference on User modeling
PoDiffusion: an innovative functionality for pod devices
IWCMC '07 Proceedings of the 2007 international conference on Wireless communications and mobile computing
A method for mapping and measuring users' mental models of the depth/breadth tradeoff
HCI '08 Proceedings of the Third IASTED International Conference on Human Computer Interaction
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The development of the World Wide Web (WWW) and the proliferation of web enabled devices have allowed various news agencies to enrich their traditional method of distribution of news through TV, radio and print with simultaneous broadcast through the Web. The varying nature of devices through which the Web is accessed warrants different ways to feed the same content. This precipitates some variation in the way users interact with the news feeds. In this article, we investigate how mental models and information scent affect this variation and user interaction on the whole. In particular we were interested in how mental models changed when users moved from one platform to another and the role of information scent in maintaining, creating or changing mental models. We present results from a preliminary survey conducted to capture the current news gathering behavior of the general population. We also present observations about mental models related to multi-platform user interfaces from a study where users accessed the BBC news site from a laptop, a PDA and a cell phone. Our observations show that the users' mental model of the domain remains largely independent of the platform used.