The impact of time constraints on Internet and Web use: Research Articles

  • Authors:
  • Debra J. Slone

  • Affiliations:
  • School of Library & Information Science, University of South Florida, 4202 E. Fowler Avenue CIS 1040, Tampa, FL 33620––7800

  • Venue:
  • Journal of the American Society for Information Science and Technology
  • Year:
  • 2007

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Abstract

This study examines the influence of time constraints on Internet and Web search goals and search behavior. Specifically, it looks at the searching behavior of public library Internet users who, previously limited to 30 minutes per Internet session, are given an unlimited amount of time for use. Interviews and observations were conducted with 34 participants searching on their own queries. Despite an increase in the time allowed for searching, most people spent less than 30 minutes on the Internet, carrying out tasks like paying bills, shopping, browsing, and making reservations. Those who took more than 30 minutes were looking for jobs or browsing. E-mail use was universal. In this context, influences like time-dependent and time-independent tasks, use of search hubs to perform more efficient searches, and search diversity were recorded. Though there are a number of large and small studies of Internet and Web use, few of them focus on temporal influences. This study extends knowledge in this area of inquiry. © 2007 Wiley Periodicals, Inc.