Value assessment of IS/IT service provision within organizations
ICIS '00 Proceedings of the twenty first international conference on Information systems
Communications of the ACM - Adaptive middleware
Internet and Technology Transfer in Acute Care Hospitals in the United States: Survey-2000
Journal of Medical Systems
An empirical study of the effects of interactivity on web user attitude
International Journal of Human-Computer Studies
Internet privacy: interpreting key issues
Advanced topics in information resources management
An empirical study on predicting user acceptance of e-shopping on the Web
Information and Management
Re-examining the measurement models of success for internet commerce
Information and Management
Information Technology in the Future of Health Care
Journal of Medical Systems
The value of mobile applications: a utility company study
Communications of the ACM - Medical image modeling
Information systems orientation and business use of the internet: an empirical study
International Journal of Electronic Commerce - Special issue: Electronic intermediaries and networks in business-to-business electronic commerce
Managing electronic commerce retail transaction costs for customer value
Decision Support Systems
The impact of time constraints on Internet and Web use: Research Articles
Journal of the American Society for Information Science and Technology
Integration of association rules and ontologies for semantic query expansion
Data & Knowledge Engineering
Journal of Management Information Systems
Development and Validation of a Perceptual Instrument to Measure E-Commerce Performance
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Electronic Commerce Customer Relationship Management: An Assessment of Research
International Journal of Electronic Commerce
Integration in Electronic Exchange Environments
Journal of Management Information Systems
Trading digital information goods based on semantic technologies
Journal of Theoretical and Applied Electronic Commerce Research
International Journal of Information Technology and Management
Discovering the rare opportunity by strategy based interactive value-focused thinking model
International Journal of Knowledge-based and Intelligent Engineering Systems - Chance discovery
Performance analysis of online assessment systems
MATH'06 Proceedings of the 10th WSEAS International Conference on APPLIED MATHEMATICS
The Road More Travelled: Web Traffic and Price Competition in Internet Retailing
Electronic Markets - 'eValues'
Optimizing customer's selection for configurable product in B2C e-commerce application
Computers in Industry
Developing Value Framework of Ubiquitous Computing
ICCS '07 Proceedings of the 7th international conference on Computational Science, Part IV: ICCS 2007
Analysing the Key Factors of Web Design: A Heuristic Evaluation
EC-Web '08 Proceedings of the 9th international conference on E-Commerce and Web Technologies
Electronic Commerce Research
Expert Systems with Applications: An International Journal
Technical efficiency and use of information and communication technology in Spanish firms
Telecommunications Policy
Using fuzzy TOPSIS method for evaluating the competitive advantages of shopping websites
Expert Systems with Applications: An International Journal
International Journal of Human-Computer Studies
The combined model of influencing on-line consumer behavior
Expert Systems with Applications: An International Journal
Structuring business objectives: a business process modeling perspective
BPM'03 Proceedings of the 2003 international conference on Business process management
E-commerce success criteria: determining which criteria count most
Electronic Commerce Research
Rank B2C e-commerce websites in e-alliance based on AHP and fuzzy TOPSIS
Expert Systems with Applications: An International Journal
Computers in Human Behavior
Consumer Value Co-creation in a Hybrid Commerce Service-Delivery System
International Journal of Electronic Commerce
A Comprehensive Model of Perceived Risk of E-Commerce Transactions
International Journal of Electronic Commerce
Cultural and organisational commitment in the context of e-banking
International Journal of Internet Technology and Secured Transactions
Quantifying Transaction Costs in Online/Off-line Grocery Channel Choice
Marketing Science
Building a research model for mobile wallet consumer adoption: the case of mobile Suica in Japan
Journal of Theoretical and Applied Electronic Commerce Research
A framework for internet channel evaluation
International Journal of Information Management: The Journal for Information Professionals
Factors influencing Internet shopping value and customer repurchase intention
Electronic Commerce Research and Applications
E-commerce transactions in a virtual environment: virtual transactions
Electronic Commerce Research
To Bid or to Buy?: Online Shoppers' Preferences for Online Purchasing Channels
International Journal of E-Business Research
Project Commitment in the Context of Information Security
International Journal of Information Technology Project Management
Internet Privacy: Interpreting Key Issues
Information Resources Management Journal
Information Search Patterns in E-Commerce Product Comparison Services
Journal of Database Management
Retailers' Use of Shipping Cost Strategies: Free Shipping or Partitioned Prices?
International Journal of Electronic Commerce
Defining value-based objectives for ERP systems planning
Decision Support Systems
Shopping and word-of-mouth intentions on social media
Journal of Theoretical and Applied Electronic Commerce Research
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Internet commerce has the potential to offer customers a better deal compared to purchases by conventional methods in many situations. To make this potential a reality, businesses must focus on the values of their customers. We interviewed over one-hundred individuals about all the pros and cons of using Internet commerce that they experienced or envisioned. The results were organized into twenty-five categories of objectives that were influenced by Internet purchases. These categories were separated into means objectives and fundamental objectives used to describe the bottom line consequences of concern to customers. These results are applicable to designing an Internet commerce system for a business, creating and redesigning products, and increasing value to customers. The set of fundamental objectives also provides the foundation for developing a quantitative model of customer values.