Internet Usage and Potential Impact for Acute Care Hospitals: Survey in the United States
Journal of Medical Systems
Commentary: the World Wide Web: It'S the Customers
INFORMS Journal on Computing
The World Wide Web: Opportunities for Operations Research and Management Science
INFORMS Journal on Computing
Straight Talk: Delivering Bad News Through Electronic Communication
Information Systems Research
The Value of Internet Commerce to the Customer
Management Science
Information and Communication: Alternative Uses of the Internet in Households
Information Systems Research
Intranet Usage and Potential in Acute Care Hospitals in the United States: Survey-2000
Journal of Medical Systems
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This paper provides the results of the survey-2000 measuring technology transfer and, specifically, Internet usage. The purpose of the survey was to measure the levels of Internet and Intranet existence and usage in acute care hospitals. The depth of the survey includes e-commerce for both business-to-business and customers. These results are compared with responses to the same questions in survey-1997. Changes in response are noted and discussed. This information will provide benchmarks for hospitals to plan their network technology position and to set goals. This is the third of three articles based upon the results of the survey-2000. Readers are referred to prior articles by the author, which discuss the survey design and provide a tutorial on technology transfer in acute care hospitals.(1) The first article based upon the survey results discusses technology transfer, system design approaches, user involvement, and decision-making purposes.(2)