The Value of Internet Commerce to the Customer
Management Science
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics
Information Systems Research
An empirical study on predicting user acceptance of e-shopping on the Web
Information and Management
Psychological antecedents of institution-based consumer trust in e-retailing
Information and Management
The role played by perceived usability, satisfaction and consumer trust on website loyalty
Information and Management
Agency relationships and monitoring in electronic commerce
International Journal of Electronic Commerce
Multiple-attribute decision making methods for plant layout design problem
Robotics and Computer-Integrated Manufacturing
Application of TOPSIS in evaluating initial training aircraft under a fuzzy environment
Expert Systems with Applications: An International Journal
Compromise ratio method for fuzzy multi-attribute group decision making
Applied Soft Computing
Fuzzy multi-criteria evaluation of industrial robotic systems
Computers and Industrial Engineering
Generalizing TOPSIS for fuzzy multiple-criteria group decision-making
Computers & Mathematics with Applications
The interval-valued fuzzy TOPSIS method and experimental analysis
Fuzzy Sets and Systems
An empirical analysis of online game service satisfaction and loyalty
Expert Systems with Applications: An International Journal
Extension of fuzzy TOPSIS method based on interval-valued fuzzy sets
Applied Soft Computing
What makes consumers buy from Internet? A longitudinal study of online shopping
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Strategic analysis of healthcare service quality using fuzzy AHP methodology
Expert Systems with Applications: An International Journal
A user centric service-oriented modeling approach
World Wide Web
The LTOPSIS: An alternative to TOPSIS decision-making approach for linguistic variables
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Review: A state-of the-art survey of TOPSIS applications
Expert Systems with Applications: An International Journal
Formalizing and validating the web quality model for web source quality evaluation
Expert Systems with Applications: An International Journal
Fuzzy Optimization and Decision Making
Hi-index | 12.06 |
Taking into consideration technology acceptance factors, website service quality and specific holdup cost factors, this research explores how shopping websites to establish their competitive advantages through these dimensions. We begin with an examination of the literature on shopping websites about its competitive advantages upon which we propose a conceptual framework. Then this research adopts the fuzzy TOPSIS as the analytical tool that determines the weights of each criterion. Fuzzy theory provides a proper tool to encounter with uncertainties and complex environment. The purpose of this paper is to use the fuzzy TOPSIS method based on fuzzy sets in solving MCDM problems. From our research results, the security and trust are the most important factors for improving the competitive advantage of shopping website. Moreover, the PCHome and Yahoo Taiwan rank the first two positions for shopping websites. This paper draws on the research results for implications of managerial practice, and then suggests some empirical tactics in order to enhance management performance for the website shopping industry.