The information technology revolution
The information technology revolution
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
The electronic sweatshop
Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Recent applications of economic theory in Information Technology research
Decision Support Systems
The productivity paradox of information technology
Communications of the ACM
Information Technology and Management
Using fuzzy TOPSIS method for evaluating the competitive advantages of shopping websites
Expert Systems with Applications: An International Journal
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The expansion of electronic commerce may be expected to lead to an increase in the volume of agency relationships, such as outsourcing or business partnerships. Using agency theory, this paper concentrates on using information technology to monitor the investment committed to these relationships. Agency value (rather than agency cost) is proposed as the appropriate criterion for this monitoring. A taxonomy of monitoring effects on agency relationship is proposed and the benefits of pursuing each of the possible policies in electronic commerce are studied.