Developing and validating an instrument for measuring user-perceived web quality
Information and Management
WebQual: An Instrument for Consumer Evaluation of Web Sites
International Journal of Electronic Commerce
Journal of Management Information Systems
Using fuzzy TOPSIS method for evaluating the competitive advantages of shopping websites
Expert Systems with Applications: An International Journal
Evaluating the perceived and estimated quality in use of Web 2.0 applications
Journal of Systems and Software
Hi-index | 12.05 |
The proposed web quality model (WebQM) is formalized with ISO/IEC Z language and empirically studied based on the Structural Equation Modeling (SEM) approach. By building the sample data set and constructing the structure equation model, the goodness-of-fit of WebQM is analyzed based on generalized least square method. A web source quality evaluation process based on validated WebQM is implemented and verified as more objective and credible, because the weights of quality criteria are automatically produced in the validation procedure, which avoids the subjective weight assignment in some classic assessment approaches. The model validation and implemented evaluation show that WebQM fits the real web source quality data and is feasible, reliable, and effective for web source quality evaluation.