Decision Support Systems - Special issue on economics of electronic commerce
ICIS '00 Proceedings of the twenty first international conference on Information systems
Key dimensions of business-to-consumer web sites
Information and Management
The Value of Internet Commerce to the Customer
Management Science
Web Site Usability, Design, and Performance Metrics
Information Systems Research
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
Extrinsic versus intrinsic motivations for consumers to shop on-line
Information and Management
Journal of Management Information Systems
Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use
Information Systems Research
Determinants of e-repurchase intentions: An integrative model of quadruple retention drivers
Information and Management
The impact of Web quality and playfulness on user acceptance of online retailing
Information and Management
Evaluating the boundary conditions of the technology acceptance model: An exploratory investigation
ACM Transactions on Computer-Human Interaction (TOCHI)
Journal of Management Information Systems
Buyers' Choice of Online Search Strategy and Its Managerial Implications
Journal of Management Information Systems
Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model
International Journal of Electronic Commerce
Determinants of On-Line Channel Use for Purchasing Financial Products
International Journal of Electronic Commerce
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Behaviour & Information Technology
Electronic Commerce Research and Applications
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Key website factors in e-business strategy
International Journal of Information Management: The Journal for Information Professionals
An investigation of information sharing and seeking behaviors in online investment communities
Computers in Human Behavior
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This research empirically examines the effect of various Internet shopping site qualities on the utilitarian and hedonic values of Internet shopping. The influence of the perceived level of Internet shopping value on customer satisfaction and repurchase intention is also investigated. We perform structural equation analysis with a sample of 293 observations consisting of two different income groups (workforce and student). Our results show that while system and service qualities are critical factors affecting utilitarian shopping value, information and service qualities are the factors most closely associated with hedonic shopping value. These findings suggest that service quality plays a significant role in increasing both utilitarian and hedonic shopping values. Our results also show that the impact of quality factors on Internet shopping values and subsequent repurchase intention differs across the two income groups.