An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
What is coordination theory and how can it help design cooperative work systems?
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Information partnerships shared data, shared scale
Harvard Business Review
Incomplete contracting issues in information systems development outsourcing
Decision Support Systems
Determinants of information technology outsourcing: a cross-sectional analysis
Journal of Management Information Systems
Managing information technology investments with outsourcing
A two-level investigation of information systems outsourcing
Communications of the ACM
Information Systems Outsourcing; Myths, Metaphors, and Realities
Information Systems Outsourcing; Myths, Metaphors, and Realities
Effective IT Outsourcing Arrangements
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 6 - Volume 6
The effect of service quality and partnership on the outsourcing of information systems functions
Journal of Management Information Systems
How far is IS/IT outsourcing enabling new organizational structure and competences?
International Journal of Information Management: The Journal for Information Professionals
Information technology outsourcing in Europe and the USA: Assessment issues
International Journal of Information Management: The Journal for Information Professionals
ICIS '00 Proceedings of the twenty first international conference on Information systems
ICIS '00 Proceedings of the twenty first international conference on Information systems
IT outsourcing evolution---: past, present, and future
Communications of the ACM - Wireless networking security
Information Technology Investments: Characteristics, Choices, Market Risk and Value
Information Systems Frontiers
A theoretical framework for measuring the success of customer relationship management outsourcing
Business strategies for information technology management
The impact of partnership attributes on EDI implementation success
Information and Management
A transaction cost model of IT outsourcing
Information and Management
Information systems outsourcing: a survey and analysis of the literature
ACM SIGMIS Database
"Offshoring" of IT services: the impact on the US economy
Journal of Computing Sciences in Colleges
Revisiting the role of web assurance seals in consumer trust
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
The impact of partnership attributes on EDI implementation success
Information and Management
An empirical investigation of IT outsourcing versus quasi-outsourcing in France and Germany
Information and Management
The integration mechanism of IT outsourcing partnership
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
IS Outsourcing management competence dimensions: instrument development and relationship exploration
Information and Management
A framework for information technology outsourcing risk management
ACM SIGMIS Database
Complexities in IS sourcing: equifinality and relationship management
ACM SIGMIS Database
Outsourcing relationship literature: an examination and implications for future research
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
The influence of governance equilibrium on ERP project success
Decision Support Systems - Special issue: Economics and information systems
Information systems outsourcing: a literature analysis
Information and Management
An investigation of factors that influence the duration of IT outsourcing relationships
Decision Support Systems
Simulating Internet-based collaboration: A cost-benefit case study using a multi-agent model
Decision Support Systems
Effects of internal support and consultant quality on the consulting process and ERP system quality
Decision Support Systems
Accessing information sharing and information quality in supply chain management
Decision Support Systems
Does IT outsourcing create firm value?
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
Offshore Outsourcing: A Dynamic Causal Model of Counteracting Forces
Journal of Management Information Systems
Journal of Management Information Systems
Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance
Journal of Management Information Systems
Relationships Between Job Skills and Performance: A Study of Webmasters
Journal of Management Information Systems
Analyzing the impact of a firm's capability on outsourcing success: A process perspective
Information and Management
The impact of process standardization on business process outsourcing success
Information Systems Frontiers
An integrative model of trust on IT outsourcing: Examining a bilateral perspective
Information Systems Frontiers
Success and failure in IT outsourcing by government agencies: two Australian case studies
International Journal of Business Information Systems
Enterprise mobility and support outsourcing: A research model and initial findings
Information-Knowledge-Systems Management - Enterprise Mobility: Applications, Technologes and Strategies
Vendors' perspectives on trust and control in offshore information systems outsourcing
Information and Management
A Comprehensive Examination of Internet-EDI Adoption
Information Systems Management
Journal of Management Information Systems
A Study of Relationship between Customer and Supplier in Cutlery Outsourcing
Computer Supported Cooperative Work in Design IV
Analysis of a collaborative workflow process with distributed actors
Information Systems Frontiers
A review of the IT outsourcing literature: Insights for practice
The Journal of Strategic Information Systems
It takes two to tango: how relational investments improve IT outsourcing partnerships
Communications of the ACM
A Transaction Cost Perspective of the "Software as a Service" Business Model
Journal of Management Information Systems
The influence of governance equilibrium on ERP project success
Decision Support Systems - Special issue: Economics and information systems
IS outsourcing management competence dimensions: instrument development and relationship exploration
Information and Management
WSEAS TRANSACTIONS on SYSTEMS
Applications of real option analysis to vendor selection process in IT outsourcing
International Journal of Information Systems and Change Management
Structure of service level agreements (SLA) in IT outsourcing: The construct and its measurement
Information Systems Frontiers
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
Incentive mechanisms, fairness and participation in online group-buying auctions
Electronic Commerce Research and Applications
Does IT outsourcing deliver economic value to firms?
The Journal of Strategic Information Systems
The antecedent factors on trust and commitment in supply chain relationships
Computer Standards & Interfaces
The role of IT human capability in the knowledge transfer process in IT outsourcing context
Information and Management
Determinants of software quality in COTS products: an exploratory study
International Journal of Business Information Systems
Journal of Management Information Systems
Mitigating Vendor Silence in Offshore Outsourcing: An Empirical Investigation
Journal of Management Information Systems
Research Note---Returns to Information Technology Outsourcing
Information Systems Research
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Information Systems and e-Business Management
Determinants of relationship quality for IS/IT outsourcing success in public sector
Information Systems Frontiers
Factors influencing Internet shopping value and customer repurchase intention
Electronic Commerce Research and Applications
Relationship, contract and IT outsourcing success: Evidence from two descriptive case studies
Decision Support Systems
Addressing cultural dissimilarity in the information security management outsourcing relationship
TrustBus'07 Proceedings of the 4th international conference on Trust, Privacy and Security in Digital Business
IT Offshoring: Trust Views from Client and Vendor Perspectives
International Journal of Information Technology Project Management
The Key Role of Interfaces in IT Outsourcing Relationships
International Journal of Information Technologies and Systems Approach
International Journal of Knowledge Management
Client-Vendor Relationships in Offshore Applications Development: An Evolutionary Framework
Information Resources Management Journal
The Post-Offshoring IS Organization
Information Resources Management Journal
Information Resources Management Journal
Exploratory Study on Effective Control Structure in Global Business Process Sourcing
Information Resources Management Journal
Factors Influencing Performance of ITES Firms in India
Information Resources Management Journal
Hybrid Relational-Contractual Governance for Business Process Outsourcing
Journal of Management Information Systems
Contract Performance in Offshore Systems Development: Role of Control Mechanisms
Journal of Management Information Systems
Journal of Engineering and Technology Management
The influence of user affect in online information disclosure
The Journal of Strategic Information Systems
International Journal of Risk and Contingency Management
Journal of Global Information Management
Journal of Global Information Management
The Journal of Strategic Information Systems
Toward an understanding of the nature and conceptualization of outsourcing success
Information and Management
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Recently, increasing attention has been paid to building successful partnerships in information systems (IS) outsourcing. This study establishes partnership quality as a key predictor of outsourcing success. We propose a theoretical framework for outsourcing partnership based on a social, rather than an economic, perspective. We identify the partnership-related variables from the relevant literature and clarify the concept of partnership quality by distinguishing between its components and its determinants. We then examine the impact of partnership quality on outsourcing success. Hypotheses on partnership quality were tested for 74 outsourcing relationships between 36 service receivers and 54 service providers. Results indicate that partnership quality may serve as a key predictor of outsourcing success. Partnership quality was found to be positively influenced by factors such as participation, communication, information sharing, and top management support, and negatively affected by age of relationship and mutual dependency.