Outsourcing relationship literature: an examination and implications for future research

Authors:
Albert Sargent, Jr.
Affiliations:
Claremont Graduate University, Claremont, CA
Venue:
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
Year:
2006

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Abstract

Dibbern et al. [4] performed a comprehensive survey of the existing outsourcing literature from 1988 to 2000. Their research identified research topics in IT outsourcing that had yet to be explored or exhausted. The customer and vendor relationship was identified as an area that presented researchers with an opportunity to expand the outsourcing research that had already been created.This paper extends Dibbern et al.'s [4] research by examining the existing outsourcing relationship literature and identifies areas of opportunity for study.