A framework for information technology outsourcing risk management

Authors:
Benoit A. Aubert;Michel Patry;Suzanne Rivard
Affiliations:
HEC Montréal Montréal, Canada and CIRANO, Montréal, Canada;HEC Montréal Montréal, Canada and CIRANO, Montréal, Canada;HEC Montréal Montréal, Canada and CIRANO, Montréal, Canada
Venue:
ACM SIGMIS Database
Year:
2005

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Abstract

This paper takes stock from several studies on Information Technology outsourcing risk. A definition of risk is offered, and an illustration from five case studies is used to show how risk can be managed. Results show that an active risk management approach can reduce risk exposure substantially while enabling the organizations to still reap the benefits associated with outsourcing.