Information systems outsourcing: a survey and analysis of the literature
ACM SIGMIS Database
A framework for information technology outsourcing risk management
ACM SIGMIS Database
Do agile GSD experience reports help the practitioner?
Proceedings of the 2006 international workshop on Global software development for the practitioner
Integrating Processes of Logistics Outsourcing Risk Management in e-Business
WI-IATW '06 Proceedings of the 2006 IEEE/WIC/ACM international conference on Web Intelligence and Intelligent Agent Technology
A US Client's learning from outsourcing IT work offshore
Information Systems Frontiers
A review of the IT outsourcing literature: Insights for practice
The Journal of Strategic Information Systems
Assessing the risk exposure in IT outsourcing for large companies
International Journal of Information Technology and Management
Expert Systems with Applications: An International Journal
Exploratory case study research: Outsourced project failure
Information and Software Technology
Factors Influencing Performance of ITES Firms in India
Information Resources Management Journal
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This paper proposes a framework for the management of IT outsourcing risk, and assesses the usefulness of the framework using two cases of system development outsourcing. After providing a conceptual definition of risk, the paper proposes a risk management framework. The cases are then described along with the evaluation of their level of risk, and the risk management mechanisms that were included in the contracts. The results suggest that by charting the items that contribute to risk exposure, and by specifically applying the appropriate mechanisms that target the elements with the higher levels of risk, outsourcing risk can be adequately managed.