Information and Management
Outsourcing information systems: drawing lessons from a banking case study
European Journal of Information Systems
Managing the Risk of IT Outsourcing
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 7 - Volume 7
The Coevolution of Trust, Control, and Learning in Joint Ventures
Organization Science
Wholly Owned Offshore Subsidiaries for IT Development: A Program of Research
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 08
Journal of Management Information Systems
The effect of service quality and partnership on the outsourcing of information systems functions
Journal of Management Information Systems
Information systems outsourcing: a literature analysis
Information and Management
Knowledge sharing and cooperation in outsourcing projects - A game theoretic analysis
Decision Support Systems
Just Right Outsourcing: Understanding and Managing Risk
Journal of Management Information Systems
Analyzing the impact of a firm's capability on outsourcing success: A process perspective
Information and Management
Information technology outsourcing in Europe and the USA: Assessment issues
International Journal of Information Management: The Journal for Information Professionals
Knowledge Management Strategies for Virtual Organisations
Information Resources Management Journal
Hi-index | 0.00 |
Firms from developed countries are increasingly offshore outsourcing services to developing countries to have cost as well competitive advantages. Although this is a growing practice, there has been limited empirical attention in understanding the outsourcing phenomenon, particularly from the perspective of service provider firms that execute important business processes for their overseas clients. Despite growing trends to outsource, only a few service provider firms report success. This puts the service provider firms under increasing pressure to add value and improve quality of relationship. They have to depend not only on tangible factors but some intangible factors also play an important role in their performance. In this paper, the authors try to find out factors that influence performance of service provider firms. Multiple regressions using four indicators of firm performance are carried out to see the influence of certain factors on information technology enabled service ITES firms' performance.