Analyzing consumer behavior at retailers with hybrid distribution channels: a trust perspective
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
European Journal of Information Systems - Managing e-business transformation
A growth theory perspective on the international diffusion of e-commerce
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
Information and Management
Strategies for effective web services adoption for dynamic e-businesses
Decision Support Systems
Business-to-business adoption of eCommerce in China
Information and Management
Journal of Management Information Systems
Journal of Management Information Systems
Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance
Journal of Management Information Systems
Development and Validation of a Perceptual Instrument to Measure E-Commerce Performance
International Journal of Electronic Commerce
Determinants of E-Business Use in U.S. Firms
International Journal of Electronic Commerce
Why build a customer relationship management capability?
The Journal of Strategic Information Systems
Current usage of organisational blogs in the public sector
International Journal of Information Technology and Management
Applied e-commerce metrics for small- to medium-sized enterprises
International Journal of Business Information Systems
Realizing business value of agile IT applications: antecedents in the supply chain networks
Information Technology and Management
Exploring E-Commerce Benefits for Businesses in a Developing Country
The Information Society
Virtual social interactions: Evolutionary, social psychological and technological perspectives
Computers in Human Behavior
Evaluating Internet technologies business effectiveness
Telematics and Informatics
The Role of Information Systems Resources in ERP Capability Building and Business Process Outcomes
Journal of Management Information Systems
The Impact of Capabilities and Prior Investments on Online Channel Commitment and Performance
Journal of Management Information Systems
Information Systems Research
Journal of Management Information Systems
ICT solutions and labor productivity: evidence from firm-level data
Electronic Commerce Research
Consumer selection of E-commerce websites in a B2C environment: a discrete decision choice model
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
An investigation on institutionalization of websites of firms
ACM SIGMIS Database
An empirical study of IT as a factor of production: The case of Net-enabled IT assets
Information Systems Frontiers
A study on performance tracing of the e-MP policy
Expert Systems with Applications: An International Journal
Assessing and enhancing e-business processes
Electronic Commerce Research and Applications
Proceedings of the 4th International Conference on Uniquitous Information Management and Communication
Information Technology and Trademarks: Implications for Product Variety
Management Science
Performance measures of net-enabled hypercompetitive industries: The case of tourism
International Journal of Information Management: The Journal for Information Professionals
The evolution of corporate web presence: A longitudinal study of large American companies
International Journal of Information Management: The Journal for Information Professionals
Predicting e-commerce company success by mining the text of its publicly-accessible website
Expert Systems with Applications: An International Journal
International Journal of Information Systems and Change Management
International Journal of Networking and Virtual Organisations
A Lag Effect of IT Investment on Firm Performance
Information Resources Management Journal
Construct Validity Assessment in IS Research: Methods and Case Example of User Satisfaction Scale
Journal of Organizational and End User Computing
Relevance of Information Systems Strategic Planning Practices in E-Business Contexts
Journal of Electronic Commerce in Organizations
Barriers to Electronic Commerce Adoption Among Small Businesses in Iran
Journal of Electronic Commerce in Organizations
Factors Influencing Performance of ITES Firms in India
Information Resources Management Journal
Visible IT in Credit Unions: Strategic Advantage and Disadvantage in Two Web Eras
Information Resources Management Journal
The influence of SOA governance mechanisms on IT flexibility and service reuse
The Journal of Strategic Information Systems
Factors affecting the adoption of B2B e-commerce technologies
Electronic Commerce Research
Integrating ERP and e-business: Resource complementarity in business value creation
Decision Support Systems
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In this study, we developed a set of constructs to measure e-commerce capability in Internet-enhanced organizations. The e-commerce capability metrics consist of four dimensions: information, transaction, customization, and supplier connection. These measures were empirically validated for reliability, content, and construct validity. Then we examined the nomological validity of these e-commerce metrics in terms of their relationships to firm performance, with data from 260 manufacturing companies divided into high IT-intensity and low IT-intensity sectors. Grounded in the dynamic capabilities perspective and the resource-based theory of the firm, a series of hypotheses were developed. After controlling for variations of industry effects and firm size, our empirical analysis found a significant relationship between e-commerce capability and some measures of firm performance (e.g., inventory turnover), indicating that the proposed metrics have demonstrated value for capturing e-commerce effects. However, our analysis showed that e-commerce tends to be associated with the increased cost of goods sold for traditional manufacturing companies, but there is an opposite relationship for technology companies. This result seems to highlight the role of resource complementarity for the business value of e-commerce--traditional companies need enhanced alignment between e-commerce capability and their existing IT infrastructure to reap the benefits of e-commerce.