Advantages and disadvantages of electronic data interchange: an industry perspective
Information and Management
Electronic data interchange: characteristics of users and nonusers
Information and Management
Information technology and economic performance: A critical review of the empirical evidence
ACM Computing Surveys (CSUR)
Research Report. Can Edi Benefit Adopters?
Information Systems Research
Information and Management
Essentials of Business Information Systems (7th Edition)
Essentials of Business Information Systems (7th Edition)
Journal of Management Information Systems
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
Journal of Management Information Systems
Electronic Commerce and the Internet: Issues, Problems, and Perspectives
International Journal of Information Management: The Journal for Information Professionals
Adoption and use of e-commerce in SMEs
Electronic Commerce Research
Electronic Commerce Research
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This paper analyses the impacts of information and communication technology (ICT) solutions on labor productivity, i.e. revenue per employee. Based on cross-sectional data on 1955 European firms in 2005 and a linear regression model derived from the microeconomic theory of production, the impacts of six common ICT solutions in electronic commerce (e-commerce) cannot be ignored. According to the linear regression analysis, Internet access, standardized data exchange with the trading partners, enterprise resource planning (ERP) system, and customer relationship management (CRM) system contribute significant increases in labor productivity, whereas a website on the Internet, or supply chain management (SCM) system do not result in a significant increase. Especially, Internet access has a significant effect on labor productivity, and the website on the Internet has an insignificant effect.