Electronic Commerce and the Internet: Issues, Problems, and Perspectives

  • Authors:

  • R Nath;M Akmanligil;K Hjelm;T Sakaguchi;M Schultz

  • Affiliations:

  • Professor of Information Systems and Research Methods, and the Associate Dean for Academic Programs in the Fogelman College of Business and Economics at the University of Memphis, Memphis, TN 3815 ...;Ph.D. students in the MIS area in the Fogelman College of Business and Economics at the University of Memphis, Memphis, TN 38152, USA;Ph.D. students in the MIS area in the Fogelman College of Business and Economics at the University of Memphis, Memphis, TN 38152, USA;Ph.D. students in the MIS area in the Fogelman College of Business and Economics at the University of Memphis, Memphis, TN 38152, USA;Faculty of the College of Business at Christian Brothers University in Memphis, TN 38104, USA

  • Venue:
  • International Journal of Information Management: The Journal for Information Professionals
  • Year:
  • 1998

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Abstract

There is considerable interest in conducting electronic commerce (EC) on the Internet. This paper identifies pertinent issues and problems that are critical to establishing EC on the Internet. Perspectives on those issues are formulated by conducting personal interviews with ten executives in as many organizations. While there is agreement on the potential payoff for EC on the Internet, concerns center on security, costs, legality of transactions, uncertainty, and lack of reliable information on the effectiveness of this paradigm for conducting business.