Productivity and information technology: the elusive connection
Management Science
Assessing the impact of information technology on labor productivity: a field study
Decision Support Systems - Special issue: economics of information systems
Beyond the productivity paradox
Communications of the ACM
Putting the enterprise into the enterprise system
Harvard Business Review
Information technology impact on process output and quality
Management Science - Special issue: Frontier research on information systems and economics
Enterprise resource planning systems: systems, life cycle, electronic commerce, and risk
Enterprise resource planning systems: systems, life cycle, electronic commerce, and risk
The intangible benefits and costs of investments: evidence from financial markets
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Business Networking: Shaping Enterprise Relationship on the Internet
Business Networking: Shaping Enterprise Relationship on the Internet
Information Technology and Firm Boundaries: Evidence From Panel Data
Information Systems Research
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 7 - Volume 7
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
European Journal of Information Systems - Special section: PACIS 2004
Critical factors for successful ERP implementation: exploratory findings from four case studies
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Market reactions to E-business outsourcing announcements: an event study
Information and Management
Journal of the American Society for Information Science and Technology
Understanding the Impact of Collaboration Software on Product Design and Development
Information Systems Research
Information Systems Research
Value Implications of Investments in Information Technology
Management Science
Information Technology and Management
Codifiability, Relationship-Specific Information Technology Investment, and Optimal Contracting
Journal of Management Information Systems
Information Technology Investments and Firms' Performance--A Duopoly Perspective
Journal of Management Information Systems
Measuring the Performance of Information Systems: A Functional Scorecard
Journal of Management Information Systems
Information Technology as an Enabler of Growth in Firms: An Empirical Assessment
Journal of Management Information Systems
Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance
Journal of Management Information Systems
Relational Antecedents of Information Flow Integration for Supply Chain Coordination
Journal of Management Information Systems
ERP Misfit: Country of Origin and Organizational Factors
Journal of Management Information Systems
The productivity of large business information system development
International Journal of Business Information Systems
Organisational factors for successful implementation of ERP systems
International Journal of Business Information Systems
Enterprise resource planning systems implementation success
International Journal of Information Systems and Change Management
Active ERP implementation management: A Real Options perspective
Journal of Systems and Software
ERP Usage in Banking: An Exploratory Survey of the World's Largest Banks
Information Systems Management
Information Systems Management
Information and Management
Information Systems Management
Manufacturing & Service Operations Management
Journal of Management Information Systems
The Role of ERP Implementation in Enabling Digital Options: A Theoretical and Empirical Analysis
International Journal of Electronic Commerce
From Association to Causation via a Potential Outcomes Approach
Information Systems Research
Technical opinion: Do SAP successes outperform themselves and their competitors?
Communications of the ACM - A View of Parallel Computing
The role of IS capabilities in delivering sustainable improvements to competitive positioning
The Journal of Strategic Information Systems
ICT solutions and labor productivity: evidence from firm-level data
Electronic Commerce Research
Journal of Management Information Systems
Critical factors for successful ERP implementation: Exploratory findings from four case studies
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Competitive Environment and the Relationship Between IT and Vertical Integration
Information Systems Research
A study on architecture and key techniques of agricultural resource planning
CCDC'09 Proceedings of the 21st annual international conference on Chinese control and decision conference
CIT'09 Proceedings of the 3rd International Conference on Communications and information technology
IT infrastructure capabilities and IT project success: a development team perspective
Information Technology and Management
ACM Transactions on Management Information Systems (TMIS)
Information Technology and Management
Determining Optimal CRM Implementation Strategies
Information Systems Research
Understanding the Economic Potential of Service-Oriented Architecture
Journal of Management Information Systems
Productivity and Performance Effects of Business Process Reengineering: A Firm-Level Analysis
Journal of Management Information Systems
Relationship bonding for a better knowledge transfer climate: An ERP implementation research
Decision Support Systems
Journal of Management Information Systems
Journal of Management Information Systems
International Journal of Information Management: The Journal for Information Professionals
Evaluating the impact of IT investments on productivity: a causal analysis at industry level
International Journal of Information Management: The Journal for Information Professionals
Information Technology and Management
Information Hang-overs in Healthcare Service Systems
Manufacturing & Service Operations Management
International Journal of Enterprise Information Systems
ERP Usage in Practice: An Empirical Investigation
Information Resources Management Journal
Improvement in Operational Efficiency Due to ERP Systems Implementation: Truth or Myth?
Information Resources Management Journal
Contrasting IT Capability and Organizational Types: Implications for Firm Performance
Journal of Organizational and End User Computing
Inter-Organizational IT Capability in China: An Empirical Analysis of Dimensions and Influences
Journal of Electronic Commerce in Organizations
Journal of Management Information Systems
Journal of Management Information Systems
Market Value Impacts of Information Technology Enabled Supply Chain Management Initiatives
Information Resources Management Journal
Differential Effects on ERP Post-Adoption Stages across Scandinavian and Iberian SMEs1
Journal of Global Information Management
Differential Effects on ERP Post-Adoption Stages across Scandinavian and Iberian SMEs1
Journal of Global Information Management
International Journal of Business Information Systems
Commodity or competitive advantage? Analysis of the ERP value paradox
Electronic Commerce Research and Applications
How do competitive environments moderate CRM value?
Decision Support Systems
Integrating ERP and e-business: Resource complementarity in business value creation
Decision Support Systems
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Enterprise Resource Planning (ERP)software systems integrate key business and management processes within and beyond a firm's boundary.Although the business value of ERP implementations has been extensively debated in trade periodicals in the form of qualitative discussion or detailed case studies, there is little large-sample statistical evidence on whether the benefits of ERP implementation exceed the costs and risks. With multiyear multi-firm ERP implementation and financial data, we find that firms that invest in ERP tend to show higher performance across a wide variety of financial metrics. Even though there is a slowdown in business performance and productivity shortly after the implementation, financial markets consistently reward the adopters with higher market valuation (as measured by Tobin's q). Due to the lack of mid- and long-term post-implementation data, future research on the long-run impact of ERP is proposed.