Computing and organizations: what we know and what we don't know
Communications of the ACM - Special section on management of information systems
Putting the enterprise into the enterprise system
Harvard Business Review
Enterprise resource planning: multisite ERP implementations
Communications of the ACM
Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
Enterprise resource planning: making ERP a success
Communications of the ACM
The illusion of ‘best practice’ in information systems for operations management
European Journal of Information Systems
Power, politics, and MIS implementation
Communications of the ACM
ERP software implementation: an integrative framework
European Journal of Information Systems - Special issue on information systems evaluationpast, present and future
Communications of the ACM - How the virtual inspires the real
Mission Critical: Realizing the Promise of Enterprise Systems
Mission Critical: Realizing the Promise of Enterprise Systems
A Critical Success Factors Model For ERP Implementation
IEEE Software
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Information and Management
The role of information technology in organization design
Journal of Management Information Systems - Special issue: Information technology and organization design
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Sticking to standards; technical and other isomorphic pressures in deploying ERP-systems
Information and Management
International Journal of Business Information Systems
Successful implementation of collaborative product commerce: An organizational fit perspective
Decision Support Systems
Journal of Systems and Software
What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry
International Journal of Information Management: The Journal for Information Professionals
The critical success factors of business process management
International Journal of Information Management: The Journal for Information Professionals
International Journal of Enterprise Information Systems
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Despite the tremendous popularity and great potential, the field of Enterprise Resource Planning (ERP) adoption and implementation is littered with remarkable failures. Though many contributing factors have been cited in the literature, we argue that the integrated nature of ERP systems, which generally requires an organization to adopt standardized business processes reflected in the design of the software, is a key factor contributing to these failures. We submit that the integration and standardization imposed by most ERP systems may not be suitable for all types of organizations and thus the ''fit'' between the characteristics of the adopting organization and the standardized business process designs embedded in the adopted ERP system affects the likelihood of implementation success or failure. In this paper, we use the structural contingency theory to identify a set of dimensions of organizational structure and ERP system characteristics that can be used to gauge the degree of fit, thus providing some insights into successful ERP implementations. Propositions are developed based on analyses regarding the success of ERP implementations in different types of organizations. These propositions also provide directions for future research that might lead to prescriptive guidelines for managers of organizations contemplating implementing ERP systems.