Systems that support decision makers: description and analysis
Systems that support decision makers: description and analysis
Manufacturing flexibility: a strategic perspective
Management Science
The role and value of information technology infrastructure: some empirical observations
Strategic information technology management
Process range in manufacturing: an empirical study of flexibility
Management Science
Putting the enterprise into the enterprise system
Harvard Business Review
e-Business 2.0: roadmap for success
e-Business 2.0: roadmap for success
Real Options and IT Platform Adoption: Implications for Theory and Practice
Information Systems Research
Information Systems Research
A Framework for Assessing the Business Value of Information Technology Infrastructures
Journal of Management Information Systems
Coordinating for Flexibility in e-Business Supply Chains
Journal of Management Information Systems
Journal of Management Information Systems
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
Journal of Management Information Systems
How much to spend on flexibility? Determining the value of information system flexibility
Decision Support Systems
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Flexibility can have important consequences for the operational efficiency and long-term effectiveness of an enterprise system, yet is often not considered explicitly as a decision factor during system design and implementation. In this article, we join managerial advice for implementation strategies with insights from a theory that determines the flexibility requirements of an enterprise system in relation with characteristics of the business process that the system is intended to support. We align our theoretical considerations with practical evidence from the case of an electronic procurement system that was implemented at a Fortune 100 firm. Based on our findings, we present a roadmap that can guide flexibility and implementation strategies based on both project and process characteristics.