Information distortion in a supply chain: the bullwhip effect
Management Science - Special issue on frontier research in manufacturing and logistics
The 21st—century intranet
Putting the enterprise into the enterprise system
Harvard Business Review
Issues and opinion on structural equation modeling
MIS Quarterly
Enterprise resource planning: multisite ERP implementations
Communications of the ACM
The impact of enterprise resource planning systems on firm performance
ICIS '00 Proceedings of the twenty first international conference on Information systems
E-Business and Erp: Transforming the Enterprise
E-Business and Erp: Transforming the Enterprise
Research Commentary: Transformational Issues in Researching IS and Net-Enabled Organizations
Information Systems Research
Research Commentary: Workflow Management Issues in e-Business
Information Systems Research
Assessing the benefits from e-business transformation through effective enterprise management
European Journal of Information Systems - Managing e-business transformation
The Value of Information Sharing in a Two-Level Supply Chain
Management Science
Supply Chain Inventory Management and the Value of Shared Information
Management Science
Models for Supply Chains in E-Business
Management Science
A Model of Organizational Integration, Implementation Effort, and Performance
Organization Science
Effects of internal support and consultant quality on the consulting process and ERP system quality
Decision Support Systems
Information Systems Research
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Effects of Relational Factors and Channel Climate on EDI Usage in the Customer-Supplier Relationship
Journal of Management Information Systems
The Search for Strategic Advantage from the World Wide Web
International Journal of Electronic Commerce
Integration in Electronic Exchange Environments
Journal of Management Information Systems
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
Journal of Management Information Systems
The implementation factors that influence the ERP (enterprise resource planning) benefits
Decision Support Systems
The Impact of ERP Implementation on Business Process Outcomes: A Factor-Based Study
Journal of Management Information Systems
The Role of Information Systems Resources in ERP Capability Building and Business Process Outcomes
Journal of Management Information Systems
Validating instruments in MIS research
MIS Quarterly
An empirical investigation of net-enabled business value
MIS Quarterly
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We investigate the complementary effect between ERP and e-business technologies, and the impact of such effect on business value creation. Previous studies have examined the effects of ERP and e-business technologies independently, and show positive effects on business value from their use. However, both the resource based view and microeconomic theory as well as practitioner experience suggest that the impacts from their joint and complementary use should be much greater, but this proposition has not yet been examined empirically. We use two different approaches (product term and direct measure approaches) to measure the complimentary effect. Comparing results using firm performance accounting data with self-reported survey data of 150 U.S. manufacturing firms, we provide confirming empirical evidence that the complementary effect between ERP and e-business technologies in creating business value is stronger than the main effects of ERP or e-business technologies alone. We further find that the complementary use of these IT resources to build system and business integration capabilities can extract the most complementarity value for firms. These findings provide empirical support for the theory of competitive advantage that the resource based view (RBV) proposes. Furthermore, these findings provide practical guidance to firms on how to utilize and deploy ERP and e-business technologies in a mutually reinforcing manner.