Management information systems: conceptual foundations, structure, and development (2nd ed.)
Management information systems: conceptual foundations, structure, and development (2nd ed.)
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Change agentry—the next IS frontier
MIS Quarterly
Information systems effectiveness: the construct space and patterns of application
Information and Management
Implementing SAP R/3 (2nd ed.)
Implementing SAP R/3 (2nd ed.)
Putting the enterprise into the enterprise system
Harvard Business Review
Enterprise application integration
Enterprise application integration
Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
Enterprise resource planning: making ERP a success
Communications of the ACM
ICIS '99 Proceedings of the 20th international conference on Information Systems
The measurement of user information satisfaction
Communications of the ACM
Information systems and organizational change
Communications of the ACM
Evaluating enterprise resource planning (ERP) systems using an interpretive approach
SIGCPR '01 Proceedings of the 2001 ACM SIGCPR conference on Computer personnel research
Managing risks in enterprise systems implementations
Communications of the ACM - Supporting community and building social capital
Business Process Engineering: Reference Models for Industrial Enterprises
Business Process Engineering: Reference Models for Industrial Enterprises
Management Information Systems: Conceptual Foundations, Structure and Development
Management Information Systems: Conceptual Foundations, Structure and Development
Sap R/3 Process Oriented Implementation
Sap R/3 Process Oriented Implementation
Structured Systems Analysis: Tools and Techniques
Structured Systems Analysis: Tools and Techniques
The ERP Revolution: Surviving vs. Thriving
Information Systems Frontiers
Enterprise integration with ERP and EAI
Communications of the ACM
A Critical Success Factors Model For ERP Implementation
IEEE Software
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Identification of Necessary Factors for Successful Implementation of ERP Systems
Proceedings of the IFIP TC8 WG8.2 International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work
The Assimilation of Knowledge Platforms in Organizations: An Empirical Investigation
Organization Science
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
Learning to Use ERP Technology: A Causal Model
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 8 - Volume 8
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
Tailoring ERP Systems: A Spectrum of Choices and their Implications
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
ERP modeling: a comprehensive approach
Information Systems
Using a case study to test the role of three key social enablers in ERP implementation
Information and Management
Toward an integrated framework for modeling enterprise processes
Communications of the ACM - Homeland security
A taxonomy of players and activities across the ERP project life cycle
Information and Management
A Model of Organizational Integration, Implementation Effort, and Performance
Organization Science
Structured Analysis and System Specification
Structured Analysis and System Specification
European Journal of Information Systems - Special section: PACIS 2004
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Computers in Human Behavior
Information Systems Research
Enacting Integrated Information Technology: A Human Agency Perspective
Organization Science
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
IBM Cognos 8 Business Intelligence: The Official Guide
IBM Cognos 8 Business Intelligence: The Official Guide
Competing on Analytics: The New Science of Winning
Competing on Analytics: The New Science of Winning
Going beyond 'misfit' as a reason for ERP package customisation
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Enhancing Functional Fit with Continuous Training During the ERP Post-Implementation Phase
International Journal of Information Systems in the Service Sector
User guidance for document-driven processes in enterprise systems
DESRIST'13 Proceedings of the 8th international conference on Design Science at the Intersection of Physical and Virtual Design
Introducing app stores into a packaged software ecosystem: a negotiated order perspective
International Journal of Business Information Systems
Using Business Analytics for Strategic Alignment and Organisational Transformation
International Journal of Business Intelligence Research
Using Business Analytics for Strategic Alignment and Organisational Transformation
International Journal of Business Intelligence Research
User expertise in contemporary information systems: Conceptualization, measurement and application
Information and Management
Commodity or competitive advantage? Analysis of the ERP value paradox
Electronic Commerce Research and Applications
Integrating ERP and e-business: Resource complementarity in business value creation
Decision Support Systems
G2G information sharing among government agencies
Information and Management
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This paper develops a long-term, multi-project model of factors affecting organizational benefits from enterprise systems (ES), then reports a preliminary test of the model. In the shorter-term half of the model, it is hypothesized that once a system has gone live, two factors, namely functional fit and overcoming organizational inertia, drive organizational benefits flowing from each major ES improvement project. The importance of these factors may vary from project to project. In the long-term half of the model, it is hypothesized that four additional factors, namely integration, process optimization, improved access to information, and on-going major ES business improvement projects, drive organizational benefits from ES over the long term. Preliminary tests of the model were conducted using data from 126 customer presentations from SAP's 2003 and 2005 Sapphire U.S. conferences. All six factors were found to be important in explaining variance in organizational benefits from enterprise systems from the perspective of senior management.