Managing organizational innovation: the evolution from word processing to office information systems
Managing organizational innovation: the evolution from word processing to office information systems
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Actor-network theory and IS research: current status and future prospects
Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research
Social Analyses of Computing: Theoretical Perspectives in Recent Empirical Research
ACM Computing Surveys (CSUR)
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
Jazz Improvisation and Organizing: Once More from the Top
Organization Science
Information Systems Research
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
ERP systems as an enabler of sustained business process innovation: A knowledge-based view
The Journal of Strategic Information Systems
Multiple Faces of Codification: Organizational Redesign in an IT Organization
Organization Science
User appropriation of mobile technologies: Motives, conditions and design properties
Information and Organization
Journal of Management Information Systems
Capturing reflexivity modes in IS: A critical realist approach
Information and Organization
Organizational culture and leadership in ERP implementation
Decision Support Systems
Making e-Government systems workable: Exploring the evolution of frames
The Journal of Strategic Information Systems
Materiality and change: Challenges to building better theory about technology and organizing
Information and Organization
Information and Organization
How Healthcare Professionals "Make Sense" of an Electronic Patient Record Adoption
Information Systems Management
Sensitive cabbies: Ongoing sense-making within technology structuring
Information and Organization
Postimplementation Knowledge Transfers to Users and Information Technology Professionals
Journal of Management Information Systems
Manufacturing & Service Operations Management
Towards a paradigmatic shift in IS: designing for social practice
Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology
Time to Give in: Firm Belief in Administrative Reform as a Driver for Delivering Benefits from IT
EGOV '09 Proceedings of the 8th International Conference on Electronic Government
Trans-Situated Learning: Supporting a Network of Practice with an Information Infrastructure
Information Systems Research
Human agency in a wireless world: Patterns of technology use in nomadic computing environments
Information and Organization
Information and Organization
Technology, Organization, and Structure---A Morphogenetic Approach
Organization Science
Rethinking IS project boundaries in practice: A multiple-projects perspective
The Journal of Strategic Information Systems
The end of the information system life: a model of is discontinuance
ACM SIGMIS Database
International Journal of Human-Computer Studies
Local assimilation of an enterprise system: Situated learning by means of familiarity pockets
Information and Organization
The Role of Integration in Health-Based Information Infrastructures
Computer Supported Cooperative Work
Punishment, Justice, and Compliance in Mandatory IT Settings
Information Systems Research
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: users and applications - Volume Part IV
Theorizing Practice and Practicing Theory
Organization Science
Information and Organization
Supporting the Collaborative Appropriation of an Open Software Ecosystem
Computer Supported Cooperative Work
Enterprise applications diffusion within organizations: A social learning perspective
Information and Management
Digital capability assessment for egovernment: a multi-dimensional approach
EGOV'06 Proceedings of the 5th international conference on Electronic Government
Technology-as-text in the communicative constitution of organization
Information and Organization
The family resemblance of technologically mediated work practices
Information and Organization
Essential competencies for technochange management: Towards an assessment model
International Journal of Information Management: The Journal for Information Professionals
Examining the antecedents of work connectivity behavior during non-work time
Information and Organization
Information Systems Research
Expectation Confirmation in Technology Use
Information Systems Research
The Journal of Strategic Information Systems
Acceptance of post-adoption unanticipated is usage: towards a taxonomy
ACM SIGMIS Database
"I Did It My Way": Social workers as secondary designers of a client information system
Information Processing and Management: an International Journal
International Journal of e-Collaboration
An Office on the Go: Professional Workers, Smartphones and the Return of Place
International Journal of Technology and Human Interaction
Journal of Management Information Systems
Artifacts that organize: Delegation in the distributed organization
Information and Organization
Sociomateriality - Taking the wrong turning?
Information and Organization
Theoretical foundations for the study of sociomateriality
Information and Organization
The Journal of Strategic Information Systems
Personal and Ubiquitous Computing
IT-driven identity work: Creating a group identity in a digital environment
Information and Organization
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Recent perspectives on organizational change have emphasized human agency, more than technology or structure, to explain empirical outcomes resulting from the use of information technologies in organizations. Yet, newer technologies such as enterprise resource planning (ERP) systems continue to be associated with the agenda of organizational transformation, largely because they are assumed to constrain human action. We report an interpretive case study of an ERP system after its implementation in a large government agency. Despite the transformation agenda accompanying the new system, users initially chose to avoid using it as much as possible (inertia) and later to work around system constraints in unintended ways (reinvention). We explain the change in enactments with the concept of improvised learning, which was motivated by social influence from project leaders, "power users," and peers. Our results are consistent with arguments regarding the enactment of information technology in organizations and with temporal views of human agency. We conclude that an integrated technology like ERP, which potentially represents a "hard" constraint on human agency, can be resisted and reinvented in use.