Coordination of communication: effects of shared visual context on collaborative work
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Distance, dependencies, and delay in a global collaboration
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
An empirical study of global software development: distance and speed
ICSE '01 Proceedings of the 23rd International Conference on Software Engineering
Building the Virtual State: Information Technology and Institutional Change
Building the Virtual State: Information Technology and Institutional Change
NetWORKers and their Activity in IntensionalNetworks
Computer Supported Cooperative Work
Communication and Trust in Global Virtual Teams
Organization Science
Introduction to the Special Issue: Communication Processes for Virtual Organizations
Organization Science
Organizational Routines as a Source of Continuous Change
Organization Science
Concurrency and Computation: Practice & Experience
The Anatomy of the Grid: Enabling Scalable Virtual Organizations
International Journal of High Performance Computing Applications
Walking the Tightrope: The Balancing Acts of a Large e-Research Project
Computer Supported Cooperative Work
The human infrastructure of cyberinfrastructure
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Enacting Integrated Information Technology: A Human Agency Perspective
Organization Science
Technology choice and its performance: Towards a sociology of software package procurement
Information and Organization
Materiality and change: Challenges to building better theory about technology and organizing
Information and Organization
Information Technology and the Changing Fabric of Organization
Organization Science
Technological Embeddedness and Organizational Change
Organization Science
The work of sustaining order in wikipedia: the banning of a vandal
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Trace Ethnography: Following Coordination through Documentary Practices
HICSS '11 Proceedings of the 2011 44th Hawaii International Conference on System Sciences
Why CSCW needs science policy (and vice versa)
Proceedings of the 2013 conference on Computer supported cooperative work
Ethnography of scaling, or, how to a fit a national research infrastructure in the room
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
The kernel of a research infrastructure
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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A great deal of research on geographically distributed organizing focuses on communication among members; however, in the face of increasingly large, complex and interdependent infrastructure, scholars must also examine instances of technology-supported coordination that function by replacing rather than enhancing human communication among organizational members. Central to this are complex processes of delegation - in which organizational work and agency are passed back and forth across the shifting line between ''social'' and ''technical'' elements. Building on work in the sociology of science, this paper extends the concept of delegation and applies it to thorny questions around the work of sustaining organization over time. We explore two examples from the Open Science Grid (OSG), an initiative that distributes computational resources to geographically dispersed and otherwise loosely coordinated research teams. Our first case is one of successful delegation, as automated access to resources is extended to a new group of distributed scientists. We then turn our attention to a case where the process of delegation breaks down, revealing the usually invisible work needed to sustain ''seamless'' integration. As these cases show, delegation is complex, fragile, and central to the nature of contemporary organizing. Specifically, delegation: 1) reconfigures the organization of work; 2) transforms how outcomes are accomplished; 3) redistributes responsibility for organizational decision-making; and 4) shifts the visibility and invisibility of both actors and their work.