Trace Ethnography: Following Coordination through Documentary Practices

Authors:
R. Stuart Geiger;David Ribes
Affiliations:
-;-
Venue:
HICSS '11 Proceedings of the 2011 44th Hawaii International Conference on System Sciences
Year:
2011

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Abstract

We detail the methodology of 'trace ethnography', which combines the richness of participant- observation with the wealth of data in logs so as to reconstruct patterns and practices of users in distributed sociotechnical systems. Trace ethnography is a flexible, powerful technique that is able to capture many distributed phenomena that are otherwise difficult to study. Our approach integrates and extends a number of longstanding techniques across the social and computational sciences, and can be combined with other methods to provide rich descriptions of collaboration and organization.