Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Group awareness in distributed software development
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
SuggestBot: using intelligent task routing to help people find work in wikipedia
Proceedings of the 12th international conference on Intelligent user interfaces
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordinating tasks on the commons: designing for personal goals, expertise and serendipity
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
When social networks cross boundaries: a case study of workplace use of facebook and linkedin
Proceedings of the ACM 2009 international conference on Supporting group work
How and why people Twitter: the role that micro-blogging plays in informal communication at work
Proceedings of the ACM 2009 international conference on Supporting group work
Herding the cats: the influence of groups in coordinating peer production
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
Trace Ethnography: Following Coordination through Documentary Practices
HICSS '11 Proceedings of the 2011 44th Hawaii International Conference on System Sciences
Coordination and beyond: social functions of groups in open content production
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Tracking changes in collaborative writing: edits, visibility and group maintenance
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Building Successful Online Communities: Evidence-Based Social Design
Building Successful Online Communities: Evidence-Based Social Design
Editing beyond articles: diversity & dynamics of teamwork in open collaborations
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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In online groups, increasing explicit coordination can increase group cohesion and member productivity. On Wikipedia, groups called WikiProjects employ a variety of explicit coordination mechanisms to motivate and structure member contribution, with the goal of creating and improving articles related to particular topics. However, while explicit coordination works well for coordinating article-level actions, coordinating group tasks and tracking progress towards group goals that involve tracking hundreds or thousands of articles over time requires different coordination strategies. To lower the coordination cost of monitoring and task-routing, WikiProjects centralize coordination activity on WikiProject pages -- "micro-sites" that provide a centralized repository of project tools, tasks and targets, and discussion for explicit group coordination. These tools can facilitate shared awareness of member and non-member editing activity on articles that the project cares about. However, whether these tools are as effective at motivating members as explicit coordination, and whether they elicit the same kind of contributions, has not been studied. In this study, we examine one such tool, Hot Articles, and compare its effect on the editing behavior of WikiProject members with a more common, explicit coordination mechanism: making edit requests on the project talk page.