Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing to support adversarial collaboration
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Consistency maintenance in real-time collaborative graphics editing systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Technology in Action
Reviewing Practices in Collaborative Writing
Computer Supported Cooperative Work
A Descriptive Framework of Workspace Awareness for Real-Time Groupware
Computer Supported Cooperative Work
Empirical Study on Collaborative Writing: What Do Co-authors Do, Use, and Like?
Computer Supported Cooperative Work
Making space for stories: ambiguity in the design of personal communication systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A framework for asynchronous change awareness in collaborative documents and workspaces
International Journal of Human-Computer Studies
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A Multi-Versioning Scheme for Intention Preservation in Collaborative Editing Systems*
Computer Supported Cooperative Work
Multi-level Editing of Hierarchical Documents
Computer Supported Cooperative Work
Effects of communication media on the interpretation of critical feedback
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Task requirements and media choice in collaborative writing
Human-Computer Interaction
Butler lies: awareness, deception and design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Visualizing real-time language-based feedback on teamwork behavior in computer-mediated groups
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
"on my way": deceptive texting and interpersonal awareness narratives
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Write here, write now!: an experimental study of group maintenance in collaborative writing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Storeys: designing collaborative storytelling interfaces
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Managing complexity: strategies for group awareness and coordinated action in Wikipedia
Proceedings of the 9th International Symposium on Open Collaboration
Words with friends: writing collaboratively online
interactions
Ensemble: exploring complementary strengths of leaders and crowds in creative collaboration
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Systems for collaborative writing have long captured the attention of CSCW researchers, but have only recently come into widespread use. One issue in designing and understanding these systems is awareness of others' actions in a document. On the one hand, making edits and changes visible can improve collaborators' knowledge of who has made edits and what has changed in a document. On the other hand, studies of large scale editing systems such as Wikipedia have suggested that the visibility of certain edits can incite social conflict in groups. In this interview study, we aim to understand how people perceive and consider the potential impacts of their own and others' edits as they write together. Results suggest that edits embody not just changes to a document, but also social messages that have group maintenance implications. Many participants reported that they carefully consider how to make and explain edits so as to minimize social conflict.