Age-old practices in the 'new world': a study of gift-giving between teenage mobile phone users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Wan2tlk?: everyday text messaging
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
"Constant, constant, multi-tasking craziness": managing multiple working spheres
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making space for stories: ambiguity in the design of personal communication systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Butler lies: awareness, deception and design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Contact stratification and deception: blackberry messenger versus SMS use among students
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Tracking changes in collaborative writing: edits, visibility and group maintenance
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Computers in Human Behavior
What a tangled web we weave: lying backfires in location-sharing social media
Proceedings of the 2013 conference on Computer supported cooperative work
Butler lies from both sides: actions and perceptions of unavailability management in texting
Proceedings of the 2013 conference on Computer supported cooperative work
"Everyone Has to Do It: " A joint action approach to managing social inattention
Computers in Human Behavior
Hi-index | 0.00 |
Managing one's availability for interaction with others is an increasingly complex act, involving multiple media and the sharing of many types of information. In this paper we draw on a field study of 183 SMS users to introduce the idea of the "interpersonal awareness narrative" -- the coherent, plausible and sometimes deceptive stories that people tell each other about their availability and activities. We examine participants' use of deception in these accounts, and focus in particular on "butler lies," those lies told to enter or exit conversations or to arrange other interactions. We argue that participants use this type of deception in SMS strategically, drawing on the inherent ambiguities of SMS while maintaining plausible narratives.