Leases: an efficient fault-tolerant mechanism for distributed file cache consistency
SOSP '89 Proceedings of the twelfth ACM symposium on Operating systems principles
Hanging on the ‘wire: a field study of an audio-only media space
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on speech as data
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
When conventions collide: the tensions of instant messaging attributed
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Unpacking "privacy" for a networked world
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Ambiguity as a resource for design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Wan2tlk?: everyday text messaging
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Perpetual contact
Mobile culture of children and teenagers in Finland
Perpetual contact
The Gift of the Gab?: A Design OrientedSociology of Young People's Use of Mobiles
Computer Supported Cooperative Work
How push-to-talk makes talk less pushy
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Deception and design: the impact of communication technology on lying behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
On "Technomethodologyn";: foundational relationships between ethnomethodology and system design
Human-Computer Interaction
Intelligibility and accountability: human considerations in context-aware systems
Human-Computer Interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Frame of the Game: Blurring the Boundary between Fiction and Reality in Mobile Experiences
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
I just clicked to say I love you: rich evaluations of minimal communication
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Staying open to interpretation: engaging multiple meanings in design and evaluation
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
In situ informants exploring an emotional mobile messaging system in their everyday practice
International Journal of Human-Computer Studies
Enhancing ubiquitous computing with user interpretation: field testing the home health horoscope
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Sharing motion information with close family and friends
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Beyond "beyond being there": towards multiscale communication systems
Proceedings of the 15th international conference on Multimedia
Casual Information Visualization: Depictions of Data in Everyday Life
IEEE Transactions on Visualization and Computer Graphics
End-user privacy in human-computer interaction
Foundations and Trends in Human-Computer Interaction
Story Mashup: design and evaluation of novel interactive storytelling game for mobile and web users
Proceedings of the 6th international conference on Mobile and ubiquitous multimedia
A TTP-free protocol for location privacy in location-based services
Computer Communications
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Performing thrill: designing telemetry systems and spectator interfaces for amusement rides
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Location and activity sharing in everyday mobile communication
CHI '08 Extended Abstracts on Human Factors in Computing Systems
minimal connectedness: exploring the effects of positive messaging using mobile technology
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Secrets and lies in computer-mediated interaction: theory, methods and design.
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Personal and Ubiquitous Computing
Behaviour & Information Technology - Designing Computer Systems for and with Older Users
Interaction as a component of meaning-making
Proceedings of the 7th ACM conference on Designing interactive systems
Proceedings of the 7th ACM conference on Designing interactive systems
"Are you watching this film or what?": interruption and the juggling of cohorts
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Understanding the implications of social translucence for systems supporting communication at work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
`Aware of What?' A Formal Model of Awareness Systems That Extends the Focus-Nimbus Model
Engineering Interactive Systems
Theory-driven design strategies for technologies that support behavior change in everyday life
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Butler lies: awareness, deception and design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Desiring to be in touch in a changing communications landscape: attitudes of older adults
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning by seeing: photo viewing in the workplace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Facilitating benign deceit in mediated communication
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Grounding interpersonal privacy in mediated settings
Proceedings of the ACM 2009 international conference on Supporting group work
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
PeerCare: Supporting Awareness of Rhythms and Routines for Better Aging in Place
Computer Supported Cooperative Work
"on my way": deceptive texting and interpersonal awareness narratives
Proceedings of the 2010 ACM conference on Computer supported cooperative work
What's it worth to you?: the costs and affordances of CMC tools to asian and american users
Proceedings of the 2010 ACM conference on Computer supported cooperative work
pixSmix: visual ambiguity as a means of designing interpersonal connection
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Combining web, mobile phones and public displays in large-scale: manhattan story mashup
PERVASIVE'07 Proceedings of the 5th international conference on Pervasive computing
PERVASIVE'07 Proceedings of the 5th international conference on Pervasive computing
Cooperation and competition dynamics in an online game community
OCSC'07 Proceedings of the 2nd international conference on Online communities and social computing
Computers in Human Behavior
Fit4life: the design of a persuasive technology promoting healthy behavior and ideal weight
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The phone rings but the user doesn't answer: unavailability in mobile communication
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Making epistemological trouble: Third-paradigm HCI as successor science
Interacting with Computers
Supporting traditional music-making: designing for situated discretion
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Impression management work: how seniors with chronic pain address disruptions in their interactions
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Tracking changes in collaborative writing: edits, visibility and group maintenance
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
See friendship, sort of: how conversation and digital traces might support reflection on friendships
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Computers in Human Behavior
Understanding negotiation in airtime sharing in low-income microenterprises
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Defamiliarization in innovation and usability
CHI '12 Extended Abstracts on Human Factors in Computing Systems
I'll knock you when I'm ready...: reflecting on media richness beyond bandwidth and imitation
Proceedings of the Designing Interactive Systems Conference
Invisible design: exploring insights and ideas through ambiguous film scenarios
Proceedings of the Designing Interactive Systems Conference
Grounding Privacy in Mediated Communication
Computer Supported Cooperative Work
What a tangled web we weave: lying backfires in location-sharing social media
Proceedings of the 2013 conference on Computer supported cooperative work
Butler lies from both sides: actions and perceptions of unavailability management in texting
Proceedings of the 2013 conference on Computer supported cooperative work
Designing interaction for designers: defamiliarization in user's creative decision-making
Proceedings of the 9th ACM Conference on Creativity & Cognition
Performance-Led Research in the Wild
ACM Transactions on Computer-Human Interaction (TOCHI) - Special Issue of “The Turn to The Wild”
"Everyone Has to Do It: " A joint action approach to managing social inattention
Computers in Human Behavior
A look at unsociability on Facebook
BCS-HCI '13 Proceedings of the 27th International BCS Human Computer Interaction Conference
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Pervasive personal communication technologies offer the potential for important social benefits for individual users, but also the potential for significant social difficulties and costs. In research on face-to-face social interaction, ambiguity is often identified as an important resource for resolving social difficulties. In this paper, we discuss two design cases of personal communication systems, one based on fieldwork of a commercial system and another based on an unrealized design concept. The cases illustrate how user behavior concerning a particular social difficulty, unexplained unresponsiveness, can be influenced by technological issues that result in interactional ambiguity. The cases also highlight the need to balance the utility of ambiguity against the utility of usability and communicative clarity.