I'll knock you when I'm ready...: reflecting on media richness beyond bandwidth and imitation

  • Authors:
  • Majken Kirkegaard Rasmussen;Natalie Lehoux;Ioana Ocnarescu;Peter Gall Krogh

  • Affiliations:
  • Aarhus School of Architecture, Noerreport, Aarhus;Alcatel-Lucent Bell Labs France, Route de Villejust, Nozay, France;Alcatel-Lucent Bell Labs France, Route de Villejust, Nozay, France;Aarhus School of Architecture, Noerreport, Aarhus

  • Venue:
  • Proceedings of the Designing Interactive Systems Conference
  • Year:
  • 2012

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Abstract

Following the research field of Computer Mediated Communication (CMC), we explore and expand upon the notion of media richness. We consider the term outside its ordinary domain of conventional communication mediums, such as email, phone or video calls. We focus on minimal communication, and the qualities of suggestive interactions that mediate communication. We introduce Knock-Knock as a novel, shape-changing communication medium, and use it as a rhetorical tool to reflect upon the notion of media richness. In doing so, we highlight the value of meaning and language creation that suggestive communication mediums make possible. Finally, we propose three directions for the future evaluation of the richness experienced in communication, mediated by suggestive communication artefacts.