The soft qualities of interaction
ACM Transactions on Computer-Human Interaction (TOCHI)
Interaction design qualities: theory and practice
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
I'll knock you when I'm ready...: reflecting on media richness beyond bandwidth and imitation
Proceedings of the Designing Interactive Systems Conference
Making the office catch up: comparing generation Y interactions at home and work
Proceedings of the Designing Interactive Systems Conference
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Taking the knowledge and experience from our previous studies on identifying Generation Y interaction qualities and design guidelines, we focus on bringing the richness of the interactions that are experienced in the home context into the more formal and public office context. A novel office phone, YPhone, is conceptually designed to present new ways of interacting in office work.