AROMA: abstract representation of presence supporting mutual awareness
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
CUU '00 Proceedings on the 2000 conference on Universal Usability
Digital family portraits: supporting peace of mind for extended family members
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Where the action is: the foundations of embodied interaction
Where the action is: the foundations of embodied interaction
Ambiguity as a resource for design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Technology for Care Networks of Elders
IEEE Pervasive Computing
A Smart Sensor to Detect the Falls of the Elderly
IEEE Pervasive Computing
Making space for stories: ambiguity in the design of personal communication systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Meeteetse: social well-being through place attachment
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Validation of a remote monitoring system for the elderly: Application to mobility measurements
Technology and Health Care
Multimodal and ubiquitous computing systems: supporting independent-living older users
IEEE Transactions on Information Technology in Biomedicine
PresenceRemote: Embracing Ambiguity in the Design of Social TV for Senior Citizens
EUROITV '08 Proceedings of the 6th European conference on Changing Television Environments
Ticket-to-talk-television: designing for the circumstantial nature of everyday social interaction
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
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In this paper we report our early experience with the design of technology for senior citizens. We take as our point of departure a pre-study of the ways in which older adult living occurs at three different senior housing facilities in southern Sweden. We contribute to the current debate concerning the ways in which digital technology can be designed to enable new types of living arrangements for the ever growing population of older people. We focus on technology designed to support the social rather than physical challenges of growing older. In particular we discuss how designing for social interaction can circumvent the stigma associated with being lonely in light of diminishing social networks, changed patterns of interactions with family, moving to a new neighbourhood, and the loss of a spouse. We will suggest that designers, in the design of digital technology for social interaction, deliberately leave room for ambiguity to make it possible for people to leave their intentions of use unarticulated. Furthermore, recognizing that many everyday activities already act as enablers for social interaction, we suggest utilizing such activities as an approach for design. We will support our suggestions by introducing three perspectives: a perspective emphasizing that the population of older adults is one of resourceful individuals; a perspective on social interaction emphasizing its circumstantial nature as an inherent part of everyday activities; and a perspective on the role of digital technology emphasizing its role as merely one of many resources present for human action. Finally, we will present an example concept showing how an enhanced TV remote control may be designed to enable social interactions without inflicting too much on the original experience of watching TV and most importantly, without stigmatizing the people using the remote control as lonely individuals craving the company of others.