Dealing with mobility: understanding access anytime, anywhere
ACM Transactions on Computer-Human Interaction (TOCHI)
Wan2tlk?: everyday text messaging
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Deception and design: the impact of communication technology on lying behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making space for stories: ambiguity in the design of personal communication systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 7th international conference on Human computer interaction with mobile devices & services
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Approaching and leave-taking: Negotiating contact in computer-mediated communication
ACM Transactions on Computer-Human Interaction (TOCHI)
Butler lies: awareness, deception and design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
"on my way": deceptive texting and interpersonal awareness narratives
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Contact stratification and deception: blackberry messenger versus SMS use among students
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Alone Together: Why We Expect More from Technology and Less from Each Other
Alone Together: Why We Expect More from Technology and Less from Each Other
Always On: How the iPhone Unlocked the Anything-Anytime-Anywhere Future--and Locked Us In
Always On: How the iPhone Unlocked the Anything-Anytime-Anywhere Future--and Locked Us In
The phone rings but the user doesn't answer: unavailability in mobile communication
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Computers in Human Behavior
"Everyone Has to Do It: " A joint action approach to managing social inattention
Computers in Human Behavior
Hi-index | 0.00 |
In an always-connected world, managing one's unavailability for interaction with others can be as important and difficult as coordinating mutual availability. Prior studies have identified the butler lie, a linguistic strategy commonly used to manage unavailability, and examined message-level data to examine how message senders' use of butler lies varies across media and situations. This study is the first to examine how butler lies are perceived by those who receive them. Pairs of student participants provided messages sent to each other in real conversations and indicated whether these messages were deceptive or not. These messages were then passed to the partner, who indicated perceived deception and provided an explanation. Results suggest that participants expect butler lies regularly although not as often as they are actually produced, and participants are not very accurate in identifying butler lies. Moreover, detailed analysis of messages and explanations suggests that butler lies play a relational role that is expected by both parties in a dialog.