Working with “constant interruption”: CSCW and the small office
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Timespace in the workplace: dealing with interruptions
CHI '95 Conference Companion on Human Factors in Computing Systems
The effects of task interruption and information presentation on individual decision making
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of instant messaging interruptions on computing tasks
CHI '00 Extended Abstracts on Human Factors in Computing Systems
How do people manage interruptions in complex decision making tasks?
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Mediator and medium: doors as interruption gateways and aesthetic displays
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
"Constant, constant, multi-tasking craziness": managing multiple working spheres
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A diary study of task switching and interruptions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
If not now, when?: the effects of interruption at different moments within task execution
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Controlling interruptions: awareness displays and social motivation for coordination
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Predictors of availability in home life context-mediated communication
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
BusyBody: creating and fielding personalized models of the cost of interruption
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Lilsys: Sensing Unavailability
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
QnA: augmenting an instant messaging client to balance user responsiveness and performance
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Making space for stories: ambiguity in the design of personal communication systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
No task left behind?: examining the nature of fragmented work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Calling while driving: effects of providing remote traffic context
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interaction in 4-second bursts: the fragmented nature of attentional resources in mobile HCI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Giving the caller the finger: collaborative responsibility for cellphone interruptions
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Interweaving mobile games with everyday life
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Listening to your inner voices: investigating means for voice notifications
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting ethnographic studies of ubiquitous computing in the wild
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Interruptions on software teams: a comparison of paired and solo programmers
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Strangers and friends: collaborative play in world of warcraft
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Chatting with teenagers: Considering the place of chat technologies in teen life
ACM Transactions on Computer-Human Interaction (TOCHI)
Matching attentional draw with utility in interruption
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Unpacking the social dimension of external interruptions
Proceedings of the 2007 international ACM conference on Supporting group work
Human interruptibility: a relational perspective
GROUP '07 Doctoral Consortium papers
Human-Computer Interaction
Asynchronous gameplay in pervasive multiplayer mobile games
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Effects of content and time of delivery on receptivity to mobile interruptions
Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
Telling calls: making informed call handling decisions
Proceedings of the 8th ACM Conference on Designing Interactive Systems
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Interrupting or not: exploring the effect of social context on interrupters' decision making
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Performance-Led Research in the Wild
ACM Transactions on Computer-Human Interaction (TOCHI) - Special Issue of “The Turn to The Wild”
Supporting group interactions in museum visiting
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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A proliferation of mobile devices in everyday life has increased the likelihood of technologically mediated interruptions. We examine ethnographic data from an SMS-based pervasive game in order to explicate the situated character of interruption. Ethnomethodological analysis of gameplay in the context of participants' everyday lives shows that interruption handling is shaped by its accountability to the various people or 'cohorts' whose concerns participants need to juggle simultaneously. Findings inform existing approaches to design where certain presuppositions regarding the nature of interruption prevail. Accordingly, we propose an approach to interruption handling that respects the ways in which people orient to and reason about interruptions locally in the conduct of situated action.