Timespace in the workplace: dealing with interruptions
CHI '95 Conference Companion on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of instant messaging interruptions on computing tasks
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Effects of Modality on Interrupted Flight Deck Performance: Implications for Data Link
Effects of Modality on Interrupted Flight Deck Performance: Implications for Data Link
Learning and reasoning about interruption
Proceedings of the 5th international conference on Multimodal interfaces
If not now, when?: the effects of interruption at different moments within task execution
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Towards an index of opportunity: understanding changes in mental workload during task execution
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using context-aware computing to reduce the perceived burden of interruptions from mobile devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interaction in 4-second bursts: the fragmented nature of attentional resources in mobile HCI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Biases in human estimation of interruptibility: effects and implications for practice
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordinating initiation and response in computer-mediated communication
Coordinating initiation and response in computer-mediated communication
"Are you watching this film or what?": interruption and the juggling of cohorts
Proceedings of the 2008 ACM conference on Computer supported cooperative work
The scope and importance of human interruption in human-computer interaction design
Human-Computer Interaction
Cultural difference and adaptation of communication styles in computer-mediated group brainstorming
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of content and time of delivery on receptivity to mobile interruptions
Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
Balancing awareness and interruption: investigation of notification deferral policies
UM'05 Proceedings of the 10th international conference on User Modeling
Peripheral vibro-tactile displays
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
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We investigate whether opportune moments to deliver notifications surface at the endings of episodes of mobile interaction (making voice calls or receiving SMS) based on the assumption that the endings collocate with naturally occurring breakpoint in the user's primary task. Testing this with a naturalistic experiment we find that interruptions (notifications) are attended to and dealt with significantly more quickly after a user has finished an episode of mobile interaction compared to a random baseline condition, supporting the potential utility of this notification strategy. We also find that the workload and situational appropriateness of the secondary interruption task significantly affect subsequent delay and completion rate of the tasks. In situ self-reports and interviews reveal complexities in the subjective experience of the interruption, which suggest that a more nuanced classification of the particular call or SMS and its relationship to the primary task(s) would be desirable.