Patterns of contact and communication in scientific research collaboration
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
The VideoWindow system in informal communication
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Experiences in the use of a media space
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Realizing a video environment: EuroPARC's RAVE system
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating video as a technology for informal communication
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
A room of our own: experiences from a direct office share
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Techniques for addressing fundamental privacy and disruption tradeoffs in awareness support systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Providing presence cues to telephone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An introduction to computerized experience sampling in psychology
Social Science Computer Review
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Introducing instant messaging and chat in the workplace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Predicting human interruptibility with sensors: a Wizard of Oz feasibility study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning and reasoning about interruption
Proceedings of the 5th international conference on Multimodal interfaces
Examining the robustness of sensor-based statistical models of human interruptibility
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Controlling interruptions: awareness displays and social motivation for coordination
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
BusyBody: creating and fielding personalized models of the cost of interruption
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Lilsys: Sensing Unavailability
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Presence versus availability: the design and evaluation of a context-aware communication client
International Journal of Human-Computer Studies
Towards an index of opportunity: understanding changes in mental workload during task execution
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Examining task engagement in sensor-based statistical models of human interruptibility
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using context-aware computing to reduce the perceived burden of interruptions from mobile devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Predicting human interruptibility with sensors
ACM Transactions on Computer-Human Interaction (TOCHI)
Responsiveness in instant messaging: predictive models supporting inter-personal communication
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Behaviour & Information Technology
Xensible interruptions from your mobile phone
Proceedings of the 9th international conference on Human computer interaction with mobile devices and services
Effects of content and time of delivery on receptivity to mobile interruptions
Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
Study of user interruptibility estimation based on focused application switching
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
SpeechToast: augmenting notifications with speech input focus
Proceedings of the International Working Conference on Advanced Visual Interfaces
Modeling information exchange opportunities for effective human-computer teamwork
Artificial Intelligence
Estimation of interruptibility during office work based on PC activity and conversation
HCI'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction for learning, culture, collaboration and business - Volume Part III
Supporting Effortless Coordination: 25 Years of Awareness Research
Computer Supported Cooperative Work
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People have developed a variety of conventions for negotiating face to face interruptions. The physical distribution of teams, however, together with the use of computer mediated communication and awareness systems, fundamentally alters what information is available to a person considering an interruption of a remote collaborator. This paper presents a detailed comparison between self-reports of interruptibility, collected from participants over extended periods in their actual work environment, and estimates of this interruptibility, provided by a second set of participants based on audio and video recordings. Our results identify activities and environmental cues that affect participants' ability to correctly estimate interruptibility. We show, for example, that a closed office door had a significant effect on observers' estimation of interruptibility, but did not have an effect on participants' reports of their own interruptibility. We discuss our findings and their importance for successful design of computer-mediated communication and awareness systems.