Communication and collaboration: facilitating cooperative work through communication
Office Technology and People - Computer-Supported Cooperative Work
Design of a multi-media vehicle for social browsing
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
The VideoWindow system in informal communication
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
The Portland experience: a report on a distributed research group
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Two approaches to casual interaction over computer and video networks
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Disembodied conduct: communication through video in a multi-media office environment
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Experiences in an exploratory distributed organization
Intellectual teamwork
Realizing a video environment: EuroPARC's RAVE system
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Iterative design of video communication systems
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
A collaborative medium for the support of conversational props
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
What video can and can't do for collaboration: a case study
MULTIMEDIA '93 Proceedings of the first ACM international conference on Multimedia
Making contact: getting the group communicating with groupware
COCS '93 Proceedings of the conference on Organizational computing systems
Turning away from talking heads: the use of video-as-data in neurosurgery
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
One is not enough: multiple views in a media space
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Montage: providing teleproximity for distributed groups
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The “Starfire” video prototype project: a case history
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Low disturbance audio for awareness and privacy in media space applications
Proceedings of the third ACM international conference on Multimedia
Visual Who: animating the affinities and activities of an electronic community
Proceedings of the third ACM international conference on Multimedia
A Virtual Window on media space
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Techniques for addressing fundamental privacy and disruption tradeoffs in awareness support systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
TeleNotes: managing lightweight interactions in the desktop
ACM Transactions on Computer-Human Interaction (TOCHI)
Peepholes: low cost awareness of one's community
Conference Companion on Human Factors in Computing Systems
AROMA: abstract representation of presence supporting mutual awareness
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
An evaluation of video mediated communication
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
Integration of face-to-face and video-mediated meetings: HERMES
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
OfficeWalker: a virtual visiting system based on proxemics
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Virtual environments at work: ongoing use of MUDs in the workplace
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Community viewer: visualizing community formation on personal digital assistants
ACM SIGAPP Applied Computing Review
The Invisible World of Intermediaries: A Cautionary Tale
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Community viewer: visualizing community formation on personal digital assistants
SAC '98 Proceedings of the 1998 ACM symposium on Applied Computing
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Distance, dependencies, and delay in a global collaboration
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Inferring calendar event attendance
Proceedings of the 6th international conference on Intelligent user interfaces
Linking public spaces: technical and social issues
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An empirical study of global software development: distance and speed
ICSE '01 Proceedings of the 23rd International Conference on Software Engineering
Social presence with video and application sharing
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
The Public Availability of Actions andArtefacts
Computer Supported Cooperative Work
What is chat doing in the workplace?
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Presence awareness: multiple sources, multiple roles
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Design, experiences and user preferences for a web-based awareness tool
International Journal of Human-Computer Studies - Special issue on Awareness and the WWW
Awareness - The Common Link Between Groupware and Community Support Systems
Community Computing and Support Systems, Social Interaction in Networked Communities [the book is based on the Kyoto Meeting on Social Interaction and Communityware, held in Kyoto, Japan, in June 1998]
An experimental simulation of multi-site software development
CASCON '04 Proceedings of the 2004 conference of the Centre for Advanced Studies on Collaborative research
Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication
Computer Supported Cooperative Work
The language of privacy: Learning from video media space analysis and design
ACM Transactions on Computer-Human Interaction (TOCHI)
Social matching: A framework and research agenda
ACM Transactions on Computer-Human Interaction (TOCHI)
Enhancement of communicative presence in Desktop Video Conferencing Systems
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Managing availability: Supporting lightweight negotiations to handle interruptions
ACM Transactions on Computer-Human Interaction (TOCHI)
Experiments comparing face-to-face with virtual collaborative learning
CSCL '99 Proceedings of the 1999 conference on Computer support for collaborative learning
Presence: Teleoperators and Virtual Environments
Approaching and leave-taking: Negotiating contact in computer-mediated communication
ACM Transactions on Computer-Human Interaction (TOCHI)
Biases in human estimation of interruptibility: effects and implications for practice
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Testing the technology: playing games with video conferencing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design for privacy in ubiquitous computing environments
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Culture and control in a media space
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Privacy in the open: how attention mediates awareness and privacy in open-plan offices
Proceedings of the 2007 international ACM conference on Supporting group work
End-user privacy in human-computer interaction
Foundations and Trends in Human-Computer Interaction
Places: People, Events, Loci --- the Relation of Semantic Frames in the Construction of Place
Computer Supported Cooperative Work
Human-Computer Interaction
Remote conversations: the effects of mediating talk with technology
Human-Computer Interaction
Human-Computer Interaction
Things to talk about when talking about things
Human-Computer Interaction
Interactive robots as social partners and peer tutors for children: a field trial
Human-Computer Interaction
Butler lies: awareness, deception and design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Image, appearance and vanity in the use of media spaces and video conference systems
Proceedings of the ACM 2009 international conference on Supporting group work
Mediated Communication Behavior in Distributed Networks of Practice
Proceedings of the 2006 conference on Cooperative Systems Design: Seamless Integration of Artifacts and Conversations -- Enhanced Concepts of Infrastructure for Communication
The collaborative work of producing meaningful shots in mobile video telephony
Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services
Artifact awareness through screen sharing for distributed groups
International Journal of Human-Computer Studies
Understanding children's interactions in synchronous shared environments
CSCL '02 Proceedings of the Conference on Computer Support for Collaborative Learning: Foundations for a CSCL Community
uCom: spatial displays for visual awareness of remote locations
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Smart artefacts as affordances for awareness in distributed teams
The disappearing computer
Can video support city-based communities?
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: intelligent multimodal interaction environments
Understanding factors affecting perceived sociability of social software
Computers in Human Behavior
The design and usage of tentative events for time-based social coordination in the enterprise
Proceedings of the 20th international conference on World wide web
Sharing availability information with InterruptMe
Proceedings of the 13th international conference on Ubiquitous computing
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
A design space analysis of availability-sharing systems
Proceedings of the 24th annual ACM symposium on User interface software and technology
Ambient pre-communication: a study of voice volume control method on telecommunication
Ambient Intelligence in Everyday Life
Telematic dinner party: designing for togetherness through play and performance
Proceedings of the Designing Interactive Systems Conference
Towards measuring the quality of interaction: communication through telepresence robots
Proceedings of the Workshop on Performance Metrics for Intelligent Systems
A review of mobile robotic telepresence
Advances in Human-Computer Interaction
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Collaborations in organizations thrive on communication that is informal because informal communication is frequent, interactive, and expressive. Informal communication is crucial for the coordination of work, learning an organization's culture, the perpetuation of the social relations that underlie collaboration, and, in general, any situation that requires communication to resolve ambiguity. Informal communication is traditionally mediated by physical proximity, but physical proximity cannot mediate in geographically distributed organizations. The research described here evaluates the adequacy of a version of a desktop video/audio conferencing system for supporting informal communication in a research and development laboratory. The evaluation took place during a trial in which the system was used by summer employees and their supervisor-mentors. While the system was used frequently, the most common uses and users' assessments suggest that it was used more like a telephone or electronic mail than like physically mediated face-to-face communication. However, some features of its use transcended traditional media and allowed users to gain awareness of their work environment. The paper concludes with a discussion of requirements for successful technology to support informal communication.